Bhart Sanchar Nigam Limited — Poor service

Address:	Faridabad, Haryana, +91
Website:	www.consumercomplaints.in

Dear Sir/Madam
My name is Sanjay Sharma from Faridabad, Haryana and I am using a BSNL prepaid connection mob no-[protected] and yesterday I recharged of Rs 68/- 1GB 3G net only for three days but till now I didn’t able to use it because the speed of the connection is too slow that I can’t open any application regarding this many times I contacted BSNL customer care but also didn’t able to solve my problem. around 15-20 times i contacted BSNL customer care but thy disconnected my call by saying that they will not able to solve my problem. I want to correct APN setting in my handset but no one of your executive is able to corrected my handset APN setting’s. I also complained regarding this issue complaint no-2A23410816 and they told me that your complaint will solve in 24 hrs but till now i didn't got any update on my complaint my pack validity is also over .there is no steps taken regarding my problem. i also mailed on BSNl customer care email but as-usual i didn't got any response from BSNl. whenever I contacted customer care every customer care executive told me different APN settings for my handset then, what is the actual setting? I am not free I have all other important works rather than calling again and again waisting my time and by disturbing my mind. please renewed my pack again otherwise gave my money back and also want strict action on my complaint otherwise i have no option i had to take strict steps towards my complaint.
Sanjay Sharma
Email [protected]@gmail.com