Bharti Axa — bharti axa bharti axa wrong commitments and misguide making fraud to make company profit and brokerages

Xak

from Mumbai, Maharashtra

Address:

Raigad, Maharashtra, 410210

This is complaint regarding issuing of 6 new policies by misguiding and misleading form your concern person pravin chauhan. When i received the message of deduction money from my account i was shocked and i call back pravin chauhan was scared and afraid and told me that t6he money shall be transferred back to my account and he shall meet me in my office regarding the same but the same didn’t happened and one the second call when i informed him that i shall come down to thane branch in between when i tried to contact the thane branch i had the idea he had moved. I went to thane branch and immediately close mine and my sister’s both policies. I was paying approx. 13, 000/- rupees each for mine and my sister policy without a single laps in these fourteen (14) years. My blood earn saving wasted on your company. He misslead me to transfer money for my children as in the same premium the policy shall run. A persons hard earning appprox. Rupees twenty six thousand (26, 000/-) paid in one year very difficultly.. How cum can apart from that money another two lakhs (2, 00, 000/-). This money spoil and my complaint not responded by the callege (Office person) of pravin chauhan.
He has also activated my ecs by cheating.
Also during this period i received several calls to pay the premium. Your company need person like pravin chauhan as employee, you don’t need customers like us pay back my transfered amount and close my all policies.

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Bharti AXA customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2019

Bharti AXA Customer Care's response Dear Xak, we understand how inconvenient this could be and sincerely apologize for the same. Thank you for sharing the details. We note that your case belongs to Life Insurance. We have shared your concerns with the Life Insurance team, who will assist you further.

Sep 10, 2019

Updated by Xak This is to inform you that I received a call from Thane AXA Branch [protected] to pay for one of the policy amoungst the Nos of policy which are being misleadedly provided to me from that TWO orignal policies which I had mentioned earlier. He took name of my youngest child whether I am talking to the one . I directly asked her age and Questioned about the same he then took my Name again the same story was reapeated WHEN I CANT PAY SO WHY THEY CALL ME AGAIN AND AGAIN instead of returning the total sum over 2.7 Lakhs they are forcing me to pay for what I dont need and then following the same immediately I received another call [protected] from call centre of AXA and the same story began and NOW they are informing that they have TERMINATED PRAVIN CHAUHAN till date he has done good and gone on higher post as per their coulliges and staff how cum suddenly being TERMINATED My simple question to how many person communicating with me, I should give the brief story and why they call me again and again to pay for those different policies. I have lost every thing The company should pay back and return my valuable blood earned money and their staff should stop calling me. I was a GENUINE customer of AXA and I am very much disappointed when my complaint was neglected when I had visited their BRANCH and CANCELLED both the policies of mine and my Sister. If the colligues of PRAVIN CHAUHAN from Thane branch and staff who stated me that he has gone on BIG POST and who care and have sympathy for their colligue PRAVIN CHAUHAN should come forward to clear my payment for/from AXA