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Bharti AXA Complaints & Reviews

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Updated: Oct 15, 2025
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Bharti AXA reviews & complaints(867)

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R
RituparnaRoy49
from Mumbai, Maharashtra
Oct 15, 2025
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Fraud call asking to pay relapsed premium

Recently few agents called me claiming to be Bharti AXA agents to warn me that my insurance policy from 2017 is lapsed & needs payment to be active again. Main agent was Sumit Varma (Ph no: [protected]) who called me to pay for remaining premium of 1.5L to claim total of 6.2L.

Policy number mentioned: BH006338

Please let me know if this is a fraud attempt at money extraction, they had no proof of past document...
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A
AJAY31869
Aug 9, 2025
Jul 19, 2025
This thread was updated on Jul 19, 2025
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Fraudulent mis-selling of a bharti axa life insurance elite advantage plan.

1. Bharti AXA Life Insurance Company Limited
CIN: U66010MH2005PLC157108
Registered Office: Unit No. 601 & 602, 6th Floor, Raheja Titanium, Off Western Express Highway, Goregaon (East), Mumbai-400063
Corporate Office: 1st Floor, Ferns Icon, Survey No. 28, Doddanekundi, Bangalore-560037
Email: complaints. [protected]@bhartiaxa.com

2. RAP Infosystems and Insurance Private Limited
(Earlier known...
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R
RG09
Jul 28, 2025
Sep 18, 2025
This thread was updated on Sep 18, 2025
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Miselling of 2 policies

This is to raise complaint for policy numbers B and C which were sold to me by Mr. Aman Shrivastav and Mr. Rohit Yadav by claiming that I don't have to pay a single penny from my pocket and they will be doing transfer from my traditional policy plan A. They also mentioned that I don't have to pay any extra premium in upcoming months and this is a single premium policy. After a few months, I asked him to cancel ECS considering that...
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N
Jan 13, 2025
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Term life insurance

Address: Maharashtra

This is the fraud organisation. I had an idea which could bring up revolutionary change in certain sector. But, the officials from Bhrati axa deceived my retired father and me and took my video forcefully and asked to take this policy. Now, these employees tied up with government officials and took my idea and are living happily. And they are ruining my mental and physical peace and trying to kill my family and me. Please close this organisation...
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M
Mr_Yogi_0.7
from Delhi, Delhi
Sep 7, 2024
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Dear Concern,

I am having an agency code with BHARTI AXA LIFE INSURANCE COMPANY LTD. license no. BALI697733 Since 25 Sep 2023 .
I want to surrender the same as I am joining a Life Insurance company as Manager. To get my appointment I have to obtain NOC from BHARTI AXA LIFE INSURANCE COMPANY LTD.
Please send me the acknowledgement of this mail and issue me the NOC at earliest.
I shall be highly obliged.

Regards,
Bharti AXA customer support has been notified about the posted complaint.
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    A
    Jun 8, 2024
    Jun 8, 2024
    This thread was updated on Jun 8, 2024
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    insurance fraud case

    Address: Bharti Axa

    Subject : Request for Resolving Insurance Fraud Case: Policy No:[protected]/[protected]

    Dear Sir,

    I hope this email finds you well. I am writing to seek your intervention in a distressing matter involving a fraudulent insurance case that has affected my family, specifically my father, Mr. Ashok Kumar Chopra, who is a senior citizen at the age of 75 years.

    I would like to provide you with a detailed...
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    A
    Abhijit Mohan Maitra
    Apr 13, 2024
    Apr 13, 2024
    This thread was updated on Apr 13, 2024
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    Create Unnecessary and missleading

    Address: H-11 PATULI UPANAGARI KOLKATA 700094
    Website: N/A

    Late Debabrata Sinha Was Try To pay his Running policy renewal Premium but The Group of ChoasCVreated New Policy When He Was Died Mrs. Manju Sinha realized the Mesecar. After repeated Intimatio and physically....
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    M
    mahendra_singh01
    from Lucknow, Uttar Pradesh
    Mar 12, 2024
    Mar 12, 2024
    This thread was updated on Mar 12, 2024
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    Mis-selling

    This is mahendra Singh.I have 6 life insurance policies.I have filed mis selling complaint to the company on 12th December 2023.I have sent my 3 years ITR to the company.These 6 policies were issued by the company with false documents like ITR copies & self declaration.Company has verified the ITR copies & on the 19th Feb 2024 company has sent me an email where they have accepted that my income is wrongly updated, in that email company has...
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    N
    Nitesh Kanojiya
    Mar 5, 2024
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    Unauthorized Debit from My Account

    Nitesh Kanojiya[protected]/03/2024Policy Number:[protected]BhartiAXA204, 205, 206, B Wing, Sun Enclave, 2nd Floor,
    Opp. Jalaram Temple, Karelibaug,
    Vadodara, Gujarat 390018Subject: Unauthorized Debit from My AccountHello Customer Service, I hope this letter finds you well. I am writing to bring to your attention a matter of concern regarding an unauthorized debit from my account.On [05/03/2024], I noticed a transaction...
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    H
    Hardik29687
    from Ahmedabad, Gujarat
    Feb 13, 2024
    Feb 13, 2024
    This thread was updated on Feb 13, 2024
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    Missold Policy

    Address: Ahmedabad , Law Garden , above V-Mart

    My Old policy Number is :[protected] and New Policy Number which is miss-sell to me is :[protected]

    The issue is When I have visited Branch Before Diwali they told me that You will get the Below details in written in your new policy but when I have received the policy those details are not there. Then I have contacted respected person named "Mrs. Binal Shah" Branch manager of Ahmedabad . Now the issues is I have contacted...
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    S
    SecretAgent3
    Feb 7, 2024
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    I want to raise a complaint against the agent who sold me the Bharti Axa Plan, He has mislead me with lot of wrong information.
    the following is the conversation that happened for selling me the product

    I got a call from a Lady stating that she is calling from Bharti Axa Life Insurance and asked if I'm interested in the Investment
    After that she added Rajesh Malik, a Relationship Manager at Bharti Axa who explained the plan to me which is Bharti Axa Life Elite advantage plan for period of 12 years, also there are only two investment options 30000 and 50000 with the following benefits

    Investment Option Commission every Year Medical Insurance members for Medical Insurance
    30000 30% 5 lakhs 5 persons
    50000 40% 10 lakhs 8 person

    also I was informed that I just need to make payment for initial 6 years and after 6 years till 12 years the company will reinvest my money.

    After explaining above plan he has handed over my call to Rakesh Ranjan who stated to be a fund manager in Bharti Axa and confirmed all the given information and company is giving the commission because this policy will be created under my agent Code.
    With above information they told me that once the payment is done someone from bharti axa life insurance will reach at my home to hand over all the documents of Medical Insurance and also will credit my commission amount to me.
    Initially they also told that free look up period will be till the time someone from bharti axa will come with the final documents.

    I have already raised to stop my policy and refund my amount to Rakesh in reply of which he is saying have created my refund case.

    I only have the contact number of the Rakesh and Rakesh, since all the conversation had happened on Whatsapp with disappearing messages enabled or over call.

    Rajesh Malik - [protected]
    Rakesh Ranjan - [protected]
    Bharti AXA customer support has been notified about the posted complaint.
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      C
      charaznable
      Jan 27, 2024
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      Life elite advantage

      Received a call in December 2023 on behalf of Bharti Axa where an agent Rajesh Malik contacted me to purchase the Bharti Axa elite life advantage policy.

      Mr Rajiv Mallik sold me a policy last December stating the following policy benefits -
      1. Medical Coverage for 5 lakhs for my mother and myself including pre-existing illnesses
      2. Life insurance
      3. Tax exemption
      4. Cashback of Rs 20000 on 50000...
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      H
      Hemant1410
      Jan 25, 2024
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      I need to surrender my agent code with Bharti axa I have raised a request on 13 dec but till now the same thing I can see on my portal I need to remove my PAN Card FFIPK1417R kindly update this ASAP no one is listening or responding on my emails
      Bharti AXA customer support has been notified about the posted complaint.
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        An agent named Ashish Chauhan (+91 [protected]) contacted me in the month of May 2023 claiming an employee of Aditya Birla Finance. He said Aditya birla is offering loan against Bharti axa elite advantage plan at 4.9% interest and I would need to buy the policy in order to be eligible for loan amount of Rs 10 lacs.

        After purchasing the policy, he delayed the loan process and exhausted the policy cancellation period of 30 days....
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        A
        ArunKumar_15Mishra
        from Delhi, Delhi
        Dec 15, 2023
        Feb 7, 2024
        This thread was updated on Feb 7, 2024
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        Misguided and sold out the policy : Request to refund my canceled policy amount

        Address: 1. 2nd Floor, C-80 , Raj Nagar District Center, Ghaziabad - 201002

        It's really a very bad experience with AXA since I have been trapped and misguided by AXA agents for purchasing the policy.
        one person from AXA team (Mayank Shukla -[protected]) called me in sep 2023 and given me totally wrong information along with him one subordinate was also there Priyanjal ([protected]) who also convinced me to purchase the policy by giving false Attractive benefits of policy.
        I had been told that the entire...
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        A
        ArunKumar_15Mishra
        from Delhi, Delhi
        Dec 15, 2023
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        Resolved

        Policy_elite

        Address: R&R Homes Behind Stelar Jeevan Near Bhart Gas Agency

        No response from customer care...
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        K
        kathayatyogesh
        from Delhi, Delhi
        Nov 29, 2023
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        Address: Haldwani Uttarakhand

        I was working with bharti axa life insurance company in 2018 and due to not fullfillment of business i terminated from there but my pan is still active in irdai portel. Please remove from there asasp.
        Name- Yashpal singh kathayat
        Pan no - FQXPK0712D
        AGENCY code-BAL218861
        +1 photos
        Bharti AXA customer support has been notified about the posted complaint.
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          Aditya Singh Bisht2
          from Haldwani, Uttarakhand
          Oct 19, 2023
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          Address: Haldwani, Uttarakhand

          I requested for form 1c which is resignation from the organization as an advisor, I need that form to join another organization. This is very important for me as I want this, so that I can start my Job.
          Bharti AXA customer support has been notified about the posted complaint.
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            K
            Khemraj singh
            Sep 8, 2023
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            Loan against life insurance

            I got a call on 18 July, 2023 and the lady Neha Rajput said that I'm calling from Bajaj finance and our company is giving loan against life insurance. She said to me that please buy Bharati AXA life insurance. I purchased the insurance which was rs. 35k per year premium. But till that date I don't receive any loan. Now they are not picking the call also. At the time of process Neha said that while receiving the inquiry call from Bharati AXA...
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            Address: Taranagar
            Website: Innofin solution

            Dear Sir,

            After close my loan at about 1 years till in my cibil score 2 loans are till active.kindly remove this from my cibil score or my pan....
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