Bharti AXA Customer Care
AXA Group
Customer satisfaction rating: 51%
Submit a Complaint
644
COMPLAINTS

Bharti AXA Customer Care

AXA Group

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Address
1st Floor, The Ferns Icon, Survey No. 28, Doddanekundi
Bangalore
Bangalore District
Karnataka
India - 560037
Landmarks:Next to Akme Ballet
Off Outer Ring Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
83
down
43

Phone:
Phone:
up
51
down
37

Additional info
Ahmedabad
Office of the Insurance Ombudsman, 2nd floor, Ambica House, Nr. C.U.Shah College 5, Navyug Colony, Ashram Road, Ahmedabad – 380 014
Tel: +91 79 2754 6840
Fax: +91 79 2754 6142

Bhopal
Office of the Insurance Ombudsman Complex, 2nd floor 6, Malviya Nagar, Bhopal - 462 003
Tel:
+91 75 5276 9201
+91 75 5276 9202
Fax: +91 75 5276 9203

Bhubaneshwar
Office of the Insurance Ombudsman 62, Forest Park, Bhubaneshwar – 751 009
Tel: +91 67 4259 6455
Fax: +91 67 4259 6429

Chandigarh
Office of the Insurance Ombudsman S.C.O. No.101, 102 & 103 2nd floor, Batra Building, Sector 17-D, Chandigarh – 160 017
Tel:
+91 17 2277 2101
+91 17 2270 6196
EPBX: +91 17 2270 6468
Fax: +91 17 2270 8274

New Delhi
Office of the Insurance Ombudsman 2/2 A, Universal Insurance Bldg.Asaf Ali Road, New Delhi – 110 002
Tel:
+91 11 2323 9633
+91 11 2323 9611
Fax: +91 11 2323 0858

Guwahati
Aquarius, Bhaskar Nagar, R.G. Baruah Rd., Guwahati - 781 021
Tel: +91 36 1241 3525
EPBX: +91 36 1241 5430
Fax: +91 36 1241 4051

Hyderabad
Office of the Insurance Ombudsman 6-2-46 , 1st floor, Moin Court Lane Opp. Saleem Function Palace, A.C.Guards, Lakdi-Ka-Pool Hyderabad – 500 004
Tel:
+91 40 6550 4123
+91 40 2332 8709
+91 40 2332 5325
Fax: +91 40 2337 6599

Ernakulam
Office of the Insurance Ombudsman 2 ND Floor, CC 27/2603, Pulinat Building , Opp. Cochin Shipyard, M.G. Road, Ernakulam – 682 015
Tel:
+91 48 4235 8734
+91 48 4235 8759
Fax: +91 48 4235 9336

Kolkata
North British Bldg 29, N. S. Road, 3rd Flr., Kolkata -700 001
Tel:
+91 33 2221 2666
+91 33 2221 2669
Fax: +91 33 2221 2668

Lucknow
Office of the Insurance Ombudsman Jeevan Bhawan, Phase 2, 6th floor, Nawal Kishore Rd. Hazratganj, Lucknow – 226 001
Tel:
+91 52 2220 1188
+91 52 2223 1331
+91 52 2220 1269
Fax: +91 52 2223 1310

Mumbai
Office of the Insurance Ombudsman,Jeevan Seva Annexe, 3rd floor, S.V.Road, Santacruz(W), MUMBAI – 400 054
PBX: +91 22 2610 6928
Fax: +91 22 2610 6052

View More Information...

Customer satisfaction rating
51%
Complaints
644
Pending
0
Resolved
325
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon09:00 am - 09:00 pm
Tue09:00 am - 09:00 pm
Wed09:00 am - 09:00 pm
Thu09:00 am - 09:00 pm
Fri09:00 am - 09:00 pm
Sat09:00 am - 09:00 pm
SunClosed

Bharti AXA Complaints & Reviews

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Bharti Axa — two wheeler insurance invoice not sent [Resolved]

 Akash Kumar Barik on Sep 8, 2019
Company name: bharti axa general insurance
Insurance:two wheeler (Bajaj avenger street 220)
Date of transaction: 7/7/19
Mode off transaction:online (Phonepe)
Amount:2544.08
Phonepe transaction id:p1907072020235251493487
I have paid the amount after entering all the details in that portal. And after that they didn't send me any invoice or email. Vehicle no:od19h1631.
The portal:https://www.bharti-axagi.co.in/two-wheeler-insurance...
Complaint comments  Read comments [1]Complaint category Insurance

Bharti Axa — fraud commitment during sale

 AmitKumar-1 on Sep 6, 2019
Hi sir,

Bharti axa representative called me for insurance and they said if i purchased the insurance then they will provide me a loan from reliance capital on behalf of bond paper.

Once i got the bond paper and asked him for loan then they said there have some problem with insurance and we need to purchase another policy for any of your family member.

Then the loan will be approve, then i called to reliance capital customer care and they said we are not providing any loan and those are the fraud call.

So i called him for cancel my policy...
Complaint comments  Read comments Complaint category Insurance

Bharti Axa — unnecessary delay in claim assessment : cl : i9m07uhc

 kbaja on Aug 31, 2019
First mail conversation for estimation on wed aug 14:

— forwarded message —
From: anup javake
Date: wed, aug 14, 2019 at 5:45 pm
Subject: bajaj est. Pdf
To:

Thereafter, there was 15 days of mail conversation for assessment :

Claim assessment person first view : 95% chances are claimed will not pass due to date issue with insurance policy and rc transfer ownership.

I said to him : rc transfer is in process, and it was applied at the time of purchase of vehicle and insurance policy.

But they...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Bharti Axa Life Insurance — false promise, misrepresentation and deceit

 Giridar Karanth on Aug 27, 2019
I need your intervention and justice. Please help!

I would like to bring to your kind notice how Bharti AXA has trapped and harassing me for last 70 days and with the hope that I get justice, I am approaching your good office after several failed requests with Bharti AXA.

The heist goes like this:

In the month of March end, I got a beautiful sales pitch from a crooked employee of Bharti AXA for their policy with all high promises, representations, warranties, but, suppressing the truth. Based upon their promises, representations and warranties, I bought...
Complaint comments  Read comments [1]Complaint category Insurance

Bharti Axa — bonus ke nam par policy bharwai

 mahesh ghaiwat on Aug 21, 2019
Ishwar ramchandra ghaiwat ke nam se 2 policy bonus ke nam se khulwayi or ye campani ko mail bhi kiya par is kampani kam nhi karati barabar ye kampanike log mile huwe he or eesi tarha o apane kampani me bonus ke namase policy bharwate he kall karake batya par dhyan nhi dete apani kampani me policy ke liye logo ko gumhrah karwati he policy n[protected][protected] ye policy bonus ke nam pe bharwayi or isame vishal bhardwaj. Dipak roy aaditi mishra. Mital or bhi log he or inake n recordings he mo nn.[protected].[protected] hamara paisa hame wapas karo...
Complaint comments  Read comments [2]Complaint category Insurance

Bharti Axa — fraudulent activities in the name of bharti axa

 tweetravimishra on Aug 21, 2019
I have got a call from a telecaller with the name Kunal from [protected] asking for a loan from Bajaj Finserve at lower rate of interest. He transferred my call to senior person named Aniket on [protected], He told me first I need to buy a SIP plan from Bharti Axa. I need to pay a premium of 28, 000 INR for this. Once I get the policy, he will start the process of loan and will get it done within 10 days.

He gave me a Bharti Axa Life Form on Whatsapp and the payment link https://eapp.bharti-axalife.com/onlinepaymentas/onlinepaymentlink . I made the payment. Then he took all my legal...
Complaint comments  Read comments Complaint category Insurance

Bharti Axa — bharti axa bharti axa wrong commitments and misguide making fraud to make company profit and brokerages

 Xak on Aug 20, 2019
This is complaint regarding issuing of 6 new policies by misguiding and misleading form your concern person pravin chauhan. When i received the message of deduction money from my account i was shocked and i call back pravin chauhan was scared and afraid and told me that t6he money shall be transferred back to my account and he shall meet me in my office regarding the same but the same didn’t happened and one the second call when i informed him that i shall come down to thane branch in between when i tried to contact the thane branch i had the idea he had moved. I went to thane branch and immediately...
Complaint comments  Read comments Complaint category Insurance

Bharti Axa — cancellation of policy and of fyp

 manasdas2019 on Aug 16, 2019
Two policies were intentionally and forcefully issued on 28.03.2019, by bharti axa life for a retired person (Kamlesh guha) of 69 years. While issuing such policies original pan card has not been verified. As per pan card the d. O. B. Is 14/08/1950 but the same as per policy bond is 14/08/1960. Fyp was en cashed for rs. 270, 000/-

The complain has been lodged for such policies (No :[protected] &[protected] with the insurance company and also with irda, for cancellation and refund of amount.

But till date i. E., after 45 days no such refund has been made nor the...
Complaint comments  Read comments Complaint category Insurance

Bharti Axa — bharti axa life policy 501-8826031 has been issued

 upasma01 on Aug 10, 2019
I would like to bring to your kind notice that i have taken a policy from your concern team at chennai in the month of mar2019 with promises concluding on higher return and claiming to get me loan through this investment from bank & as committed there is no insurance broker between me and insurance.

Today when i checked the documents all promises made for return was not mentioned and your customer care team also agreed to this statement, also your representative is not responding, your sales manager mislead me for getting me higher return and also getting loan against the cover amount...
Complaint comments  Read comments [1]Complaint category Insurance

Bharti Axa — bonus ke nam par policy bharwai o bhi 2 policy [Resolved]

 mahesh ghaiwat on Aug 8, 2019
Bonus ke nam par ishwarrao ramchandra ghaiwat mo. No.[protected] or campany me phone lagya tha kuch batate nhi dheli se (विशाल भारदवाज दिपक रॉय आदिती मिशरा मितल) इन लोगो ने बोनस के नाम पर पैसे भरवाये ओर policy no.[protected] or[protected] ye policy no he or mere pass caall recording he or muzhe mere paise wapas karan chahiye or ye kamani ke fraud log bonus ke nam pe campani band honi chahiye...
Complaint comments  Read comments Complaint category Insurance

Bharti Axa — approval of claim [Resolved]

 sunny l on Aug 6, 2019
I have applied for claim of my vehicle with bharti axa policy no. Fpv/i2265781/25/10/001372.
After the survey my claim was accepted and garage was asked to start with work.
After few days while claiming, thy have asked for all documents and later they said this cannot be accepted coz of death of owner.
Its a fraud & now the person says i have asked my senior verbally and he had accepted the claim.
I have signatures of incharge person on bills.
Never go for bharti axa insureance....
Complaint comments  Read comments [1]Complaint category Insurance

Bharti Axa — bharti axa vehicle insurance not getting approved for 1 month

 piyush0705 on Aug 6, 2019
Its almost 3 weeks now since i have submitted my claims for my vehicle grand i10.
There has been no update from bharti axa side.
When trying to call there executives, they are not picking the calls.
My policy number is s6680947. Vehicle is grandi10.
Really pathetic service, since vehicle is lying in service centre for almost a month now.
Would never recommend anyone to go with bharti axa insurance.
Pathetic people....
Complaint comments  Read comments [2]Complaint category Auto Insurance & Loan

Bharti Axa — false promise, misrepresentation and deceit [Resolved]

 Giridar Karanth on Aug 5, 2019
I need your intervention and justice. Please help!

I would like to bring to your kind notice how bharti axa has trapped and harassing me for last 70 days and with the hope that i get justice, i am approaching your good office after several failed requests with bharti axa.

The heist goes like this:

In the month of march end, i got a beautiful sales pitch from a crooked employee of bharti axa for their policy with all high promises, representations, warranties, but, suppressing the truth. Based upon their promises, representations and warranties, i bought...
Complaint comments  Read comments Complaint category Insurance

Bharti Axa — bharti axa wrong commitments and misguide making fraud to make company profit and brokerages [Resolved]

 Zak_786 on Aug 4, 2019
This is complaint regarding issuing of 6 new policies by misguiding and misleading form your concern person pravin chauhan. When i received the message of deduction money from my account i was shocked and i call back pravin chauhan was scared and afraid and told me that t6he money shall be transferred back to my account and he shall meet me in my office regarding the same but the same didn’t happened and one the second call when i informed him that i shall come down to thane branch in between when i tried to contact the thane branch i had the idea he had moved. I went to thane branch and immediately...
Complaint comments  Read comments Complaint category Insurance

Bharti Axa — bharti axa general insurance policy not received. [Resolved]

 heeru ahuja on Aug 1, 2019
I bought a bharthi axa general insurance for my car last month on 28th june, 2019. I haven't received the soft copy yet despite numerous calls on their toll free number. I made a request 72 hours ago but no action has bee taken. The agent doesn't pick my calls or respond to messages.
Reference number:02476783
Transaction number:[protected]
Agreement id: 51624387fpv
Agent name:prateek...
Complaint comments  Read comments [2]Complaint category Insurance

Bharti Axa — hiding information about the scheme which I took [Resolved]

 Kirtimalini Anand on Jul 25, 2019
Dear sir /madam
I am dr kirtimalini dalbhanjan. I had taken a pension policy called as dream life pension policy in feb'2008 from pune office from mr saurabh shukla and mr praveen barve. It was half yearly premium plan and i was paying rs 50000/- every 6 monthly for the past 10years without a single default. While taking the plan they assured me monthly pension of approximately 25000/- if i remember correctly.
In march 2018 mr amol kamble from thane branch of bharati axa sent me email saying that this policy is now matured. When i asked about the monthly pension he and his senior...
Complaint comments  Read comments Complaint category Other

Bharti Axa — fraud policy case [Resolved]

 Islam Rhemani on Jul 24, 2019
I am islamuddin i have invested in a plan of bharti axa plan name - bright star i have got that policy in 2009. I have deposited20, 000 for 3 years and so i have deposited 60, 000 and my plan was in lose of 20, 000 or 22, 000.

Then two senior relationship officer - direct distribution yours come to me one name was vipin marwah his mobile number is [protected] and other name was rajiv ranjan his mobile number is [protected]. They said me that your plan bright star is going in loss.
So we will change your plan bright star into bharti axa life secure savings plan.
They said...
Complaint comments  Read comments Complaint category Insurance

Bharti Axa — broker amit thakur miss gudid my policy [Resolved]

 [email protected] on Jul 21, 2019
Sir
I online apply policy in bharti axa undr no [protected]from ur broker amit thakur contact no [protected] in nov 2018, and he says that under this policy u will take extra medical benefit card. And he says that u never says about medical card when company's call verification call, i trust on him, we wait till dec. End, after that we call him he says wait, after some days one day he call me and says ur card is ready, but by govt old card closed so ur new card with chip is available i[censored] pay me more 45000/- and he says that i hv approvel from company that ur money will back in 3 days, so...
Complaint comments  Read comments [2]Complaint category Insurance

Bharti Axa — disturbing my task by making marketing calls from different no [Resolved]

 arci on Jul 18, 2019
Hello Sir,
I have been trotured by so many nuisance call from Bhari Axa insurance, already I have blocked too many numbers, but they have been calling from the different no to distrub me again, I have told them many times not to call. but I have been tortured by this group by different no time to time. Looks like its intentional. few no's [protected], [protected],

Please find and help me charge the consumer case against this scammers...
Complaint comments  Read comments [1]Complaint category Unsolicited Phone Calls

Bharti Axa — cancellation of policy due to misguided case

 vveer on Jul 17, 2019
Hi authority of consumer forum,
I am carrying bharti axa elite advantage policy no.[protected], i have submitted request to branch on 5th july 2019 for cancellation & ecs payment stoppage & reason behind broker of bharti axa misguided on the benefits of policy (Evidence submitted to branch), i didn't go through after i received hard copy of policy due to i was out of town till time grace period was over & later i came to know abt discrepancy about benefits, so i approach to branch to clarify on benefits & branch confirm me this is misguided case & apply for policy cancellation, so i submit...
Complaint comments  Read comments [1]Complaint category Insurance

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