[Resolved] Bharti Axa — Billdesk payment deducted but no receipt generated

Mallikarjun Reddy Edula

from gurgaon, Haryana

Address:	Gurgaon, Haryana, 122001
Website:	payments.billdesk.com/MercOnline/BhartiAXA?reqid=prcspymt&pymtid=N5YMma4GxyFfwc0gnY5ZyuKS1feyd26

I was buying one new Bike policy from Bharti Axa general Insurance, while payment was made from my ICICI Credit card, no receipt was generated and the amount was deducted from my account.

The details are as follows
Name - MALLIKARJUN REDDY EDULA

Deducted amount - INR 1083/-
Transaction Date -20.09.2016

Bharti AXA Email Pay
Transaction Status : Success
Customer Name : MALLIKARJUN REDDY EDULA
Customer Email ID : [protected]@gmail.com
Customer Phone Number : [protected]
Transaction Date :[protected]:04

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Sep 20, 2016

Complaint marked as Resolved

resolved

Bharti AXA customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2016

Bharti AXA Customer Care's response Dear Mallikarjun, we regret the inconvenience caused. We have forwarded your details to the concerned team and they shall connect with you shortly. Thanks.

Verified Support

Oct 04, 2016

Bharti AXA Customer Care's response Dear Mallika, our team has sent you the updated copy of your policy on 27/09/2016. Let us know in case of any further clarification. Thanks.