[Resolved]  Bharti Axa — broker amit thakur miss gudid my policy

Address:

253,CHUHANKE KHURD, SEHJRA ROAD, Barnala, Punjab, 148101

Sir
I online apply policy in bharti axa undr no [protected]from ur broker amit thakur contact no [protected] in nov 2018, and he says that under this policy u will take extra medical benefit card. And he says that u never says about medical card when company's call verification call, i trust on him, we wait till dec. End, after that we call him he says wait, after some days one day he call me and says ur card is ready, but by govt old card closed so ur new card with chip is available i[censored] pay me more 45000/- and he says that i hv approvel from company that ur money will back in 3 days, so we trust him as a broker of bharti axa and we pay 45000/ online payment, but after3 days he says now u receive a policy bond and u noted me no, of policy and i pay ur money back.in feb we receive policy bond under no [protected] and i tell him policy no, and he says u receive ur payment in 72hours, after 72 hours no money back, then i call him that i cancel my policy on my behf. But he says no i canceled ur policy already, after some days one person named khaniya mathur contact no [protected] call us that i m employee of bharti axa office ludhiana (Pb) and ur policy is canceled and he noted us that "sl00245918pb9250" this is ur canceled no, and he says that ur payment will back within 7days, but after 10 when i not receive my payment i go to ur office at ludhiana then theysays that no employee work here with this name and ur policy is not cancelled, then call amit thakur he not pick my call, after one month when amit thakur pick my call then he says ur money will back, but till now me not receive my money, i put complaint against him in ur company but no action taken, one days he call me that u take back ur complaint and ur payment will back.
Contact no[protected]