[Resolved]  Bharti Axa — car claim approval

Address:Hyderabad, Andhra Pradesh
Website:www.bharti-axagi.co.in/car-insurance

I have applied for the claim on 8th march and surveyor was just visited the service centre and mentioned that out of 3 damages only one damage can be covered, after heated discussion he agreed to visit the spot then he agreed everything was proper and complete approval will be given for all three damages. But next morning when i called to his manager he adamantly told that he is going to approve only two damages (One more damage accepted after spot visit) and he is not approve third damage who is so arrogant and was not even proper/valid reason behind not approving the third one. Really ridiculous people who dont even what would be process and how to speak to the customer and what should be needed for completing the claim process soon. Its been already more than 8 days since i have raised the claim but no proper explaination and no updates on why third damage cannot be approved and he was saying do what ever u want i will give you approval only for two damages. One of the worst insurance company dont ever never go for bharati axa insurance. Claim no # i8m02o2t. I am not sure how many days do they take simple claim and who is going to bear my daily expenses as the car was still in service centre waiting for claim process to finish.
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Apr 19, 2018
Complaint marked as Resolved 
Bharti AXA customer support has been notified about the posted complaint.
Mar 16, 2018
Updated by Venkatesh Nalam
The same bharati axa people call me for the renewal every day atleast 2-3 times but when a customer raise a complaint they not even bother about it. Worst company and worst people.
Verified Support
Mar 19, 2018
Bharti AXA Customer Care's response
Dear Venkatesh, we regret for the inconvenience caused. Please share your policy number and contact details, so as to look into this matter. Thank you.
Mar 19, 2018
Updated by Venkatesh Nalam
Policy Number : S6323167 Mobile # [protected]
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