Bharti Axa — Cheated by bharti axa life agent amit singhania & kanika sharma

Address:	New Delhi, Delhi, 110001
Website:	bharti-axalife.com

Hi sir,

I am pradeep sharma from delhi. I received a call in july from your agent amit singhania (Mobile no [protected], [protected]) and kanika sharma (Mobile no [protected], [protected]) and team. They told me a policy that have following benefits:

1) invest rs 30000 one time and after 5 year will get rs 60540.
2) death benefit of 6 lack.
3) me + 4 family member medical insurance of 4.5 lack for 10 years.
4) self agent commission 50% (Means 15k) will credit in your account with in 45 days.

I thought policy is good and i decide to invest in it. They send a person at my home to collect all document and a cheque of 30000 in faviour of bharti axa life insurance company limited, after 4-5 days they told me that this scheme will not applied directly company will register me in another policy and then will convert/add that policy benefits into this policy.

And they done all verification of above and ask me to wait for bond and that will dispatch by speed post. On 20 aug i receive bond and bond don't have any benefits as describe by them. I told kanika and amit that bond don't have any benefit told by them.

They told me that this bond will be replaced by correct bond and they will send executive at my home that will give me correct bond and will take family members details for medical insurance and also relies my agent commission amount on 3 of sep.

After 3 sep i call them no of time but no one answering my call.
I call customer care of bharti axa and they told me that policy will not cancel and i have to pay remaining premium (270000) if i don't want to loss my money.
It is cheating with customers.

Please help me in this matter.
I have all voice recording with amit and kanika i am attaching it in mail.

Policy no :[protected]
Policy holder name - pradeep sharma

Agent code-186642
Agent company: metis marketing service pvt ltd.
Address: 107, ansal bhawan, kg marg connaught place new delhi central delhi dl 110001 in
Amit singhania mobile no: [protected], [protected]
Kanika sharma mobile no: [protected], [protected]
Office no: [protected], [protected]