[Resolved] Bharti Axa — claim not settled regarding query

Gauranggor

from Surat, Gujarat

Address:	Surat, Gujarat, 395005
Website:	Irda

Res
My name is anil ramchandra gor. I have one mediclaim policy bharti axa general insurance company. My policy no q0042048
1year policy. I hospitalized at 12/11/2017 pramukh swami hospital adajan surat. I have registered claim fhpl tpa 14/11/2017. My claim no is q025701. I have submitted all required documents for this claim. My claimed settled 20/12/2017my father admitted 12/11/2017 for dengue fever and anaemia (Mix). Why
submitted below mail investigation report.? Because this matter did not
match your query. This is clearly herresment to policy holder.

if not solved my claim otherwise all documents with file submission to
irda.

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Feb 24, 2018

Complaint marked as Resolved

My father admitted dangue fever so why submitted chest pain, Hypertension /DC. Report.? If ask your medical team. Why require this report.? Otherwise I will all document with your mail submit IRDA and consumer forum court.for your side herrasment to policy holder.all requires documents send Bharti axa general insurance regarding dengue fever. If you ask your medical team to proper reason to your required query. Query :- A letter from treating consultant stating past history and duration of Chest pain/ DM/Hypertension, with all previous consultation papers and investigation reports.

Bharti AXA customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2018

Bharti AXA Customer Care's response Dear Anil, we regret for the inconvenience caused. Please share your contact details, so as to look into this at the earliest. Thank you.