Bharti Axa — Complaint against Bharti AXA life insurance

To. Sir/medam
I m Irfan Dossa my mobile no. [protected] email: [protected]@gmail.com
This complent about Bharti AXA life insurance company share our documents and againsts. An with the help of documents thay do frouds for camition.
dear sir,
I am Irfan Dossa my old policy no.[protected] and my new policy no.[protected]
i had received a call few dates back from the person Akash varma who claims to be the employee o[censored]r company and he told my policy number n my details and adviced me to merge my policy with a another policy (S I P)+ medi claim policy n have to pay certain amount which shall be deduct from the amount of the total ongoing policy which is rs.234344/- (this amount I pade in 44 months 173492+ this is the intrest amount 49332+ this is the divident amount 11520)and they told me. You don't have to pay any extra amount for the new and new policy but after fee days he told me that i have to pay the amount of 50000/- to get the old policy merge with new policy+medi claim and when I paid the amount and it didn't get added to the policy and after 4 day I contacted them he told me to also pay the due amount of old policy or other wise policy shall not be merged and that person is having the login id of my policy, my concerned is how can a company leak the the documents to the agents n risk the privacy of the customers who have so much trust in the Bharati axa life insurance, we work so hard for our future and our documents are at risk that anyone can get it and can do fraud with us by calling and telling the policy number, please take proper action against these people's who call us and misguide us an pleaze take the cognizance of the money i had paid in the name of the company, and if thete is there is proper action is taken, I may have to proceed to take a leagal action as its the breach of trust and committing a fraud against the innocent customers who have so much trust in the company. I hope there will b proper action against these culprits so that these types of fraud may not happen with others. And I want to close my all polics from ur company because I think ur company is not safe for us.
I vist malad branch they told me to stop payment of old policy and pay for new policy another 2 year and we can't do any or we can't sagest you than I called to customer care no. They told me we don't have any informetion we will call u this think happen 4 to 5 time and till now I didn't got any from company but I got the calles of many frouds .

Thank you.
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Bharti AXA customer support has been notified about the posted complaint.
Apr 26, 2022
Updated by Irfan Dossa
I have already complent to bharti AXA complent e-mail id. But they didn't respond.
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