[Resolved]  Bharti Axa — Complaint on service standards for bharti axa car insurance team

Address:

110075

Completely disgusted with the services.. no standard practices

My name- sitesh padhee
Contact no [protected]
Car no DL 9 CAB 4438

I was having a car insurance which got expired on 18th march.. could not renew because of my travel schedule.. called the helpline and got my car inspected for a new policy.. inspection done and henceforth no response

After my number of calls and follow ups i got to know that my car is not recommended for a insurance as there is a "crack" on windahield..

1. First of all its not a crack, its a small chip about 1 cm in diameter.. and irs there for last 4 years.. nobody seemed to notice this in first inspection
2. There is no courtesy from bharti axa to inform the client.. i have been following up and getting promises for call back..
3. What is my benefit of coming back to bharti axa after my policy expired, where i m getting better rates and IDV from other competitors

I have been driving this car with out insurance for past 20 days.. just because u guys dont care to inform ur client..

This is crazy stuff from an insurance company.. absurd... The nationalised company provide better service than u guts