[Resolved]  Bharti Axa — delay in approval

Address:122001

Dear concerned,

I am very sorry to say but your service is very pathetic. My patient mr. Maman singh (Policy no ihs/q0073889/2c/01 is admitted in paras hospital (Gurugram) from last morning. And we are keep on chasing you for giving the approval. Which you guys are not giving. We have paid all the premium from our hard earned money on time without any reminder. Then what is the reason for not giving approval...?? It's been two days. Pl look into the matter seriously and provide the approval on immediate basis.
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Oct 22, 2017
Complaint marked as Resolved 
Bharti AXA customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2017
Bharti AXA Customer Care's response
Dear Raj, please share your contact details with us to be to assist you better.
Thanks.
Complaint comments 

Comments

I renewed my car Insurance online by paying Rs 3884.56 on 07 Sep 2017. I received an acknowledgement and the Transaction Reference Number: JSBI[protected]. Thereafter, I have not received the New (renewed) Policy - neither by mail or by post. I request urgent action to despatch the same.

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