I received a call from alleged bharati axa life insurance representative. He offered me a policy with a loan. The plan was the elite advantage. I paid the money and now i realised that it was a scam. The company is delaying my cancellation. The investment is rs. 43333. The free look out period for the plan is 15 days after receiving the documents. When i realised about this fraud i immediately called the customer care centre. (Within 15 days), but unfortunately, as i was out of the station and being holidays for 2 days i could submit the complaint on the 16th day. Now they are delaying my payment as i had not approached them before 15 days. They are also asking for proofs of the calls i received, which i don't have. This matter is affecting the credibility of the company. Please help.
Dayanand deomore
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Jul 26, 2017
Complaint marked as Resolved
Bharti AXA customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2017
Bharti AXA Customer Care's response Dear Sir,
Apologies for the inconvenience caused. Please share your policy number and contact details so that the concerned team can assist you.
Thanks
Jun 24, 2017
Updated by d_deomore My Policy Number is [protected]
My Phone number is [protected]
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