[Resolved]  Bharti Axa — fake commitment and fraud upsell

Address:Ghaziabad, Uttar Pradesh, 201301

Dear team,

I am Vishnu Kant Tiwari and I have recieved one of call on 17th Oct for loan regarding. That time I have searching loan to low interest. Mr. Ashish Sharma & his boss Mr. Amit was doing call and they was said you will purchase Bharti AXA life insurance and I will provide 5 lack loans with the policy. I have a reording. He was send a proposal number to fill the policy purchase time. I have doing and purchase policy 50000rs on 17th Oct'18. I have called and said please process my loan amount. On 27th Nov'18 I have received again call and they said your same points is not done so please purchase another policy and we will provide loan.and after laon process its cancel.
I have done payment against 49000rs And it's policy documents recieved on 24 the Dec'18.
Amit and Ashish have not picked my call and not doing about the same.
I have called to customer care for policy cancellation and discuss with fraud but they said please visit branch office.
Please help to cancellation my both policy otherwise I raise complaint IRDA or ligale action.

Below is the details
Mr Amit contact number - [protected]
Mr. Ashish Sharma - [protected]
Thier office number[protected]
Proposal number 10704485 & 10865157
My policy number[protected]
[protected]

I hape my request will attend and resolve.
It's my last hope. I am very disappointed to your services.
My contact number [protected]
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Jan 10, 2019
Complaint marked as Resolved 
Hi Team, I am Vishnu Kant Tiwari and I have received one of call on 17th Oct for loan regarding. That time I have searching loan to low interest. Mr. Ashish Sharma & his boss Mr. Amit was doing called and said I calling of behalf of HDB finical and Amit was said you will purchase Bharti AXA life insurance and I will provide 5 lack loans with the policy. I have a recording. He was send a proposal number to fill the policy purchase time. I have doing and purchase policy 50K. on 17th Oct'18. I have called and said please process my loan amount. On 27th Nov'18 I have received again call and they said your same points is not done so please purchase another policy and we will provide loan and after loan process its will be auto cancelled. I have done payment against 49K. And it's policy documents received on 26 the Dec'18. Amit and Ashish have not picked my call and not doing about the same. I have called to customer care for policy cancellation and discuss with fraud but they was said please visit branch office. Please help to cancellation my both policy. Request to please help to cancelled my policy and revers my amount in my account. Please refer the attached snapshots and call recordings. One more request, please take actions such kind of agency so that same will not cheated again any customer. Below is the details Mr Amit contact number - 8376068902 Mr. Ashish Sharma - 9082892023 His Office number- 011 39648176 Proposal number 10704485 & 10865157 My policy number - 501-8072131 & 501-8243005 I hope my request will attend and resolve. It's my last hope. I am very disappointed to your services. I have already called to the customer care, but they have not address my concern. Regards Vishnu Kant Tiwari +918527812852
Bharti AXA customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2019
Bharti AXA Customer Care's response
Dear Sir, We regret the inconvenience caused. We've shared your concern with our team. They will look into your concern and connect with you to assist you better on this. Thank you.
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