[Resolved]  Bharti Axa — fraud against personal loan

Address:Building No. 10, 3rd Floor, Room No 307, Opposite Karamveer Bhaurao Patil Vidyalay Near Pratiksha Nagar Sion Koliwada, Mumbai City, Maharashtra, 400022

Dear Sir,

Refer to your Bharti AXA Life Insurance Company policy no[protected] and[protected].

I was received call from your agent Mr. Rajiv Bhatia (Karan- +[protected] on 15 Nov 2019 for personal loan, he was told to give me Rs 20, 00, 000/- personal loan against Bharti AXA Life Insurance policy.

Before visiting in your office your agent Mr. Rajiv Bhatia (Karan) is call me for policy related guidance and he was told me if anybody ask you why your buying this policy (Secure Income Plan ) so don’t tell him the reason otherwise he will take 10% brokerage charge, that’s why I’m not told to anybody. As per commitment he will give loan against policy bond paper.

After discussion your agent Mr. Rajiv Bhatia (Karan), I was visited in your office at Bharti AXA Life Insurance Company Limited (5th Floor, Tulsi Chamber, Teen Petrol Pump, Thane (West), Maharashtra – 400602) there was i meet your sales manager Mr Sandeep Shukla (+[protected] what contact detail given by your agent Mr. Rajiv Bhatia (Karan).

After meet you sales manager Mr Sandeep Shukla he was given 02 policy (Secure Income Plan) against following document adhar card, pan card, 02 photo and Axis Bank 02 cheque amount 49, 999 X 2 Total Rs.99, 998/- (Cheque No. 073925 and 073926 dated 18 Nov 2019).

After taken policy your agent Mr. Rajiv Bhatia (Karan) is called me and he was given time they told me your loan has been approved it will be credited in your account on 19 Dec 2019 at 3:22 pm. After waiting period over I was again called your agent Mr. Rajiv Bhatia (Karan) he was giving always new reason sometime server problem, IMPS problem, and server down.

Now your agent’s are not responding my any call or messages. I was send also e-mail to your e-mail [protected]@bharti-axalife.com from my registered email id [protected]@gmail.com for personal loan or canceling the policy on dt. 24 Dec 2019 and 25 Dec 2019 (enclosed: - Voice Recording) but still no reply.

If Bharti Axa is using such cheap tricks just to generate policy than i swear i will take this to worst level.

Now i want’s Bharti AXA Life Insurance Company Limited to cancel my policy without any money getting debited from it and the same may be considered.

Regards
Sunil R Chaudhary
[protected]
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Dec 26, 2019
Complaint marked as Resolved 
Karan +91 78279 76618
Bharti AXA customer support has been notified about the posted complaint.
Verified Support
Dec 27, 2019
Bharti AXA Customer Care's response
Dear Sunil, thank you for sharing the details. We note that your case belongs to Life Insurance. We have shared your concerns with the Life Insurance team, who will assist you further.
Dec 27, 2019
Updated by Sunil35c
Ok sir waiting for your reply
Complaint comments 

Comments

Policy no[protected] cancelled within freelook period. Refund not given till date. Bank Account no. is[protected]
Ifsc code= ICIC0000736
BRANCH KULLU DHALPUR
Regards
Raman Jain

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