[Resolved] Bharti Axa General Insurance — 2-wheeler insurance online purchase

rajat28

from Jaipur, Rajasthan

Address:	Kanpur, Uttar Pradesh, 209210
Website:	www.bharti-axagi.co.in/two-wheeler-insurance

Hi, i purchased online insurance for my 2-wheeler but as promised company not send me hard copy after -1 month, when i mailed them they send me wrong tracking id and they had mentioned wrong address on policy even i have mailed them my complete details and address as per their format (I have proof)

Executive promised but did not send a hard copy, but when i do follow up then after send intimation on[protected] they mailed it to wrong address on[protected]

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Sep 1, 2016

Complaint marked as Resolved

Bharti AXA customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2016

Bharti AXA Customer Care's response Dear Rajat, we apologize for the inconvenience caused. Our team is looking into this matter & shall connect with you soon. Thanks.

Verified Support

Aug 01, 2016

Bharti AXA Customer Care's response Dear Rajat, we hope our team has contacted you & provided you the corrected soft copy of policy documents. Also the hard copy of policy documents has been dispatched & you will get the same in few days. Let us know in case of any further concern. Thanks.