[Resolved]  Bharti Axa General Insurance — claim settlement not done

Policy no hax s6332476 this policy is applicable for my hundai eon car policy issue date 17 apr[protected] my car got accident at bhiwadi mode due to some unavoidable circumstances and right side axcel got damage today i have visited at jvm hundai service centre at bhiwadi rajasthan the surveyor denied that company will not give any insurance claim to me cylincer got totally damage and also right side axcel but surveyor said its not a accident case even cylincer out diameter reduced from 50 mm to 5 mm but stll its not a accident case as per surveyor how is it possible if claim will not proceed from your side i will never use bharti axa service in future becasue its my first experience with you and its very very poor now it becomes difficult to me to convince to surveyor of bharti axa general insurance member some one also offered me to pay rs 2000 to pass claim at service center i do not know the name of that person now my query is that is it the right way to pass claims i just want to claim against the accidental damage so please proceed i am using bharti axa insurance services from last 3 years after getting positively feedbacks from my friends before 3 year i had used other insurance company and not having any complaints against them it is my first claim from bharti axa and experience is very very bad my request to pass my claim form otherwise i will never used bharti axa