Address: | Bangalore, Karnataka, 560 037 | Website: | www.bharti-axagi.co.in |
I am writing this letter in response to Policy Cancellation-S8394235 letter given by Bharti AXA General Insurance Co. Ltd due to cheque bounced. I am disheartened to receive the cancellation of insurance policy of my Hyundai I-10 car due to the mismatch of my signature on cheque. Please observe that the cheque was given by me on[protected]. In this connection, I informed you that letter of cancellation notice was received by me on[protected] through Indian speed post as the company sent the speed post only on[protected]. Also company did not communicate regarding cancellation of cheque, either telephonically or by mail, when the cheque was canceled by the bank. Considering the lag in his services during the period from 27-01-17 to 28-04-17, I would not have received the benefits from the company had there been any mishap such as an accident, which is the sole reason for opting an insurance policy. In such a case, who is responsible and this leaves no meaning in having a policy. The communication from company side was delayed and as such I am deprived of 45% rebate on premium offered to the customer by the company as well.
In this connection, I informed you that I had written the complaint to the company and they assured me for solving the problem (Complaint No: BHG045046). But finally, they did not provide satisfactory solution. I am therefore writing this letter to you for the satisfactory solution. Was this information helpful? |
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