[Resolved]  Bharti Axa General Insurance Co. Ltd — Policy cancellation-s8394235 of my hyundai i-10 car

Address:Bangalore, Karnataka, 560 037
Website:www.bharti-axagi.co.in

I am writing this letter in response to Policy Cancellation-S8394235 letter given by Bharti AXA General Insurance Co. Ltd due to cheque bounced. I am disheartened to receive the cancellation of insurance policy of my Hyundai I-10 car due to the mismatch of my signature on cheque. Please observe that the cheque was given by me on[protected]. In this connection, I informed you that letter of cancellation notice was received by me on[protected] through Indian speed post as the company sent the speed post only on[protected]. Also company did not communicate regarding cancellation of cheque, either telephonically or by mail, when the cheque was canceled by the bank. Considering the lag in his services during the period from 27-01-17 to 28-04-17, I would not have received the benefits from the company had there been any mishap such as an accident, which is the sole reason for opting an insurance policy. In such a case, who is responsible and this leaves no meaning in having a policy. The communication from company side was delayed and as such I am deprived of 45% rebate on premium offered to the customer by the company as well.
In this connection, I informed you that I had written the complaint to the company and they assured me for solving the problem (Complaint No: BHG045046). But finally, they did not provide satisfactory solution. I am therefore writing this letter to you for the satisfactory solution.
Was this information helpful?
No (0)
Yes (0)
Jun 12, 2017
Complaint marked as Resolved 
Bharti AXA customer support has been notified about the posted complaint.
Verified Support
May 12, 2017
Bharti AXA Customer Care's response
Dear Navin,

We apologize for the inconvenience caused. Kindly share your contact details so that we can forward your query to the concerned team.

Thanks
May 20, 2017
Updated by navinsherpur
ZOHEB ABRAR
CUSTOMER SUPPORT – Grievance Cell
Bharti AXA General Insurance
First Floor, The Ferns Icon, Doddenakundi,
Bangalore 560 037, Karnataka.
Jun 04, 2017
Updated by navinsherpur
To
Indian Consumer Forum
Dear Sir/Madam,
Kindly solve the problem as early as possible.
Thanks
Jul 01, 2017
Updated by navinsherpur
To
Indian Consumer Forum
I am not satisfied with company answers. I request to take the necessary action against Bharti Axa General Insurance Co. Ltd.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharti AXA
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    877
    Pending
    0
    Resolved
    517
    Bharti AXA Phone
    +91 80 4901 0200
    Bharti AXA Address
    1st Floor, The Ferns Icon, Survey No. 28, Doddanekundi, Bangalore, Karnataka, India - 560037
    View all Bharti AXA contact information