Bharti Axa General Insurance — Mis selling of policy, not giving claim and delay for providing any update

Address:

Mumbai City, Maharashtra

Hello,

Greetings !

I would like to register complaint against Bharti Axa Car Insurance as they 1st sold the policy and now are not giving me claim.

They say that the policy is wrong and there was NCB given to you and hence your claim is declined. I would like to raise that I have my car made at Tornado Motors Pvt Ltd in Andheri E and Bharti Axa Claims department says that the policy cannot process claim.

My question is I paid the premium in October last year and already have 1 claim given for this policy.

Now how can they say that I will not get a claim and are delaying my case and not meeting time lines as they promise as I was to get a solution to it by Tuesday Afternoon and today is Thursday.

Please help IRDA and penalise Bharti Axa as their agents are not only mis selling policy, but then they say to customer that your policy is wrong and no claim would be provided.

Thanks & Regards,
Balbir Singh Rayat
Cell : [protected]