[Resolved]  Bharti Axa General Insurance — regarding my bike policy renewal insurance

I have done my payment on 5th of January 2019 to renew my bike insurance.i have called the company on [protected] for almost 4-5 times in January month, regarding my insurance soft copy or hard copy, they had given me a request number 01854881, i have waited almost one month for the soft copy of my policy, on 2nd February they said your policy has not yet generated.i had wasted my time and money by taking the policy from this insurer .iam attaching the transaction details of my payment as proof
Transaction ID: BAXAGEMLP[protected]
Customer reference no:fa0103
Policy no:SA349787