[Resolved]  Bharti Axa — have not received any policy issued despite cheque being cashed on 31st jan 2018

I had a bharti axa agent come to my house and collect money for a car insurance renewalpolicy.
He took a cheque dated 9th jan 2018 for inr 24700 and said i would receive the policy the next day.

The same cheque got encashed on 31st jan 2018 but i have still not received any policy.

Now they are demanding extra money for the policy.
Customer case complaint number : 01096572

- vinith nair
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Mar 13, 2018
Complaint marked as Resolved 
Bharti AXA customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2018
Bharti AXA Customer Care's response
Dear Vinith,
apologies for the inconvenience caused. Please share your policy number and contact details, so that we can look into this. Thank you.
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