[Resolved] Bharti Axa — I have paid the premium but no policy has been issued
Tatarun2710 on Nov 5, 2018
HI, MY CAR REG.NO. DL8CNB5069. I HAVE PAID A PREMIUM AMOUNT OF RS.6272 ON 3/11/2018 . BUT NO POLICY HAS BEEN ISSUED TO ME TILL NOW.
AND THE CUSTOMER CARE NO. IS ALSO NOT AVAILABLE.
I THINK YOU ARE FRAUDING PEOPLE.
i ahve paid amount rs. 6072 and 200.
as the executive on call said your premium is increased as he putted the wrong ncb so pleas submit 200 extra.
transaction reference no. are
PHMP[protected] for the payment of 6072
and PCPI[protected] for payment of additional 200 rs.
my contact for reference [protected]
Complaint marked as Resolved Dec 16, 2018
[Nov 06, 2018] Bharti AXA customer support has been notified about the posted complaint.
Verified SupportBharti AXA Customer Care's response, Nov 12, 2018
Dear Tarun, we sincerely apologise for the inconvenience caused to you. Please be assured that we highly value your concern and regret the trouble that might've been caused to you. We've forwarded your concern to our team. They will be connecting with you soon.
Verified SupportBharti AXA Customer Care's response, Nov 15, 2018
We write this with reference to your concerns below.
We have shared the policy on your e-mail ID, and we sincerely regret the inconvenience caused in this regard.
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