[Resolved] Bharti Axa — I have paid the premium but no policy has been issued

tarun2710

from Udaipur, Rajasthan

Website:

www.bharti-axagi.co.in

HI, MY CAR REG.NO. DL8CNB5069. I HAVE PAID A PREMIUM AMOUNT OF RS.6272 ON 3/11/2018 . BUT NO POLICY HAS BEEN ISSUED TO ME TILL NOW.
AND THE CUSTOMER CARE NO. IS ALSO NOT AVAILABLE.
I THINK YOU ARE FRAUDING PEOPLE.
i ahve paid amount rs. 6072 and 200.
as the executive on call said your premium is increased as he putted the wrong ncb so pleas submit 200 extra.
transaction reference no. are
PHMP[protected] for the payment of 6072
and PCPI[protected] for payment of additional 200 rs.
my contact for reference [protected]

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Dec 16, 2018

Complaint marked as Resolved

Bharti AXA customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2018

Bharti AXA Customer Care's response Dear Tarun, we sincerely apologise for the inconvenience caused to you. Please be assured that we highly value your concern and regret the trouble that might've been caused to you. We've forwarded your concern to our team. They will be connecting with you soon.

Verified Support

Nov 15, 2018

Bharti AXA Customer Care's response Dear Tarun,
We write this with reference to your concerns below.
We have shared the policy on your e-mail ID, and we sincerely regret the inconvenience caused in this regard.
Thank You.