[Resolved] Bharti Axa — I'm complaining against the bharathi axis insurance policy
M
Md12
from Mumbai, Maharashtra
Address:
Mumbai City, Maharashtra, 400054
This is in regards towards the health insurance policy taken by my mother mrs urmi doshi and my brother mr rushik doshi, the incharge person mrs jigna who sits in the andheri (E) office of mumbai was told by my mother within one week of the policy taken that she no more wishes to continue the policy and to return the money but she called my mother and spoken in a very rude manner stating that whtever we can do we shall do but she will not return the money nor cancel it. She has no manner to talk to a elderly lady insipte of contionusly requesting her for the same and even the senior in the office were aware of the same but no action was taken against her, she has put her husband name in the advisory without the knowdlge of my mother n my brother, which is not in your company policy to put blood realtion as advisory. I would appreciate if an immediate action is taken against this or else i m left with no option to complain in consumer court and also in mahila mandal and even inform the media regarding this bec you don't expexct such behaviour or irresponsiveness from such a high end company, i would be glad is my mother's money is returned to her.
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Aug 13, 2017
Complaint marked as Resolved
Bharti AXA customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2017
Bharti AXA Customer Care's response Dear Sir,
Apologies for the inconvenience caused. Please share your policy number & contact details so that we can look into it
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