Bharti Axa — insurance company

Address:Pune, 411052

To,
Bharti AXA Life Insurance Company Limited.,
Pune Office.
Subject: Application for Cancellation of Elite advantage policy & refund.
Dear Sir,
My self (RAVIRAJ INGULKAR) herewith requesting you to cancel below mentioned polices with immediate effect & refund the same. These polices are issued against commitment of Rs.3 lakhs loan, mis presentation by caller.
1) Policy No.[protected] Dt.15/04/2019, Premium amt Rs.25, 999.58, Sum assured Rs.3, 04, 715/-
2) Policy No.[protected] Dt.23/05/2019, Premium amt Rs.23, 999.49, Sum assured Rs.2, 81, 274/-
I got a call from KARVERI SINGH from HDFC (M No. [protected]) on 14th April 19 that you have pre-approved loan offer of Rs.3, 00, 000/- for that you need to pay policy premium of Rs.26, 000/- & after 18 days in you will get sanctioned letter from bank of Rs.3 lakhs loan amount. Your loan will be credited your account.
I needed loan, for this I agreed to take this policy. KAVERI SINGH informed me that his person will come & collect necessary documents from me, don’t disclose the purpose of this policy to the person who is collecting documents from me.
After 18 days, I had contacted to KAVERI SINGH for loan approval status, she updated me your loan amount is higher we need more security from your side. You need to pay another policy premium of Rs.24, 000/- to get approval for loan. Your loan proposal is hold for security purpose & after taking 2nd policy you will get loan within 10 days. I was needful for loan, hence taken another policy on 22nd May 2019. After 10 days, I had done regular follow up with KARVERI SINGH but didn’t responded me from 23rd May 2019. I had contacted to following m.no from which I got call for loan proposal.
1) [protected], 2) [protected], 3) My relevant document sent by what’s up to this [protected].

Please give me solution on this.
Regards,
Raviraj Ingulkar
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Bharti AXA customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2019
Bharti AXA Customer Care's response
Dear Raviraj, thank you for sharing your policy details with us. In order to assist you further, we request you to share your contact details too via inbox.
Jun 24, 2019
Updated by Raviraj Ingulkar
[protected] - Raviraj Ingulkar
Verified Support
Jun 24, 2019
Bharti AXA Customer Care's response
Dear Raviraj, we request you to share your contact details via inbox message.
Jun 26, 2019
Updated by Raviraj Ingulkar
[protected] - Raviraj Ingulkar
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