[Resolved] Bharti Axa Insurance — Fraud company, took the insurance money and not giving the insurance papers

arnabdhn

from Chennai, Tamil Nadu

Address:	Bangalore, Karnataka, 560076
Website:	www.bharti-axagi.co.in

Hi,
Policy no. -FPV/I2149509.
It's extremely frustrating experience with Bharti AXA insurance. I had gone for renewal of my car insurance. During the time of renewing i got 15 calls from AXA. But immediately after getting the insurance money from me, they told that i will receive my insurance paper withing 5 working days. Its been more than 15days, I am waiting for the insurance papers to come. The customer service is extemely bad and donot respond to pain points.
Neither any escalation process is there. I thing my money is lost.
Worthless experience. Bharti AXA simply don't care about its customers.

Expecting a call from you.

Thanks,
Arnab
Ph no. [protected]

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Sep 20, 2016

Complaint marked as Resolved

Bharti AXA customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2016

Bharti AXA Customer Care's response Dear Arnab, we hope you have received your policy soft copy now. Let us know in case of any further concern. Thanks.