| Address: | Mumbai City, Maharashtra, 400068 |
| Website: | buyonline.bharti-axalife.com |
Hi team,
My policy number is[protected]*
I purchased this policy 6 years ago now and have paid a total premium of approximately rs. 3, 45, 000.
Since this is the 5th year, i am supposed to receive a bonus. I was informed the bonus declared this year is 0.6%.
That is around rs. 4, 200 (Sum assured rs. 7, 00, 000 * 0.6%).
First of all, i dont understand why this amount is so low. Is the company performance that bad?
I was told anywhere between 8 - 12 % when i purchased the policy.
Your agents have been going around lying and scamming people with these numbers and what i actually get is peanuts.
It would have been better if i had put my money into an fd as it would have doubled by now.
When it came to selling the policy and taking money from me, the agents and company is extremely quick. However, when it comes to customer service, this is absolute crap.
Besides a rs. 7, 00, 000 sum assured isn't going to help me or my family much anyway in the case of my death. When the agent sold the policy to me, i told him very specifically that i'm looking for returns and he said that was assured and the life insurance policy was just an add-on.
(Not submitted the entire policy number due to confidentiality)
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