[Resolved]  Bharti Axa Life Insurance Co. — Fraud Complaint against Bharti AXA for Mis-selling & willful wrong committment‏ by its employee Mr. Vikram Singh Deshwal

Address:

Alwar, Rajasthan

Dear Sir/Madam, On the advice of Bharti AXA co. I surrendered my two existing policies & purchased three policies (Secure Life Income Plan each with a premium of Rs. 1 Lacks for one year for myself, my wife & my minor son) from Bharti AXA throw Mr. Vikram Singh Deshwal, employee of Bharti AXA last year on a illustration shown me that after one year the company will give the spl. surrender value of 23% additional. When I received the Policy bond, I returned the same to him that the terms are different which we agreed. He took the cancellation application within 7 days but not submitted to the company and informed me that the policy has been altered. After one year when I called him for surrendering the policies, he started not responding me over my calls or SMS. I approached his boss Mr. Mazhar for the same but he always told that I will discuss the same with Vikram only. When I went to his office in Jhandewalan, the grevance cell officer asked me to file a complaint against him. I filed the same (attached herewith for your kind information & needful). I got to know there that I got cheated by Mr. Vikram. I didnt received any coommunication from the company as he changed my Mobile No. & email id. The details of my policies can be seen in the below email sent to Bharti-AXA co. Today I got reply from the company that he has done nothing wrong. The company is not taking any responsibility. I am socked when I got to know this. Now the Company has rejected my complaints & denied to refund my money i.e. Rs. 3 Lacks. Now I am in a deep tention, I dont know what to do. So, I Kindly help me to get my hard earned money back ASAP. Thanks & Best Regards, Rakesh Kumar Thakur [protected]@hotmail.com