[Resolved]  Bharti Axa — misbehaving, harassing, payment not received

Address:Ranchi, Jharkhand

I had lodged a claim against theft of two-wheeler in april 2017. Firstly they had demanded a number of documents to submit which is very difficult and really very tough task to get and collecting a common man.in which they did not give any cooperation they behaved like i did a crime by claiming to behave like a stranger. Although i had summited all documents, they demand another one and when i request to guide and help they are behaving like a stranger, i misbehaved and tourcherd that i will close your case and will not give your claim. I am harassed while fulfilling their demands and requirements they did not give proper reply when i calling to customer care i did only formality they said i did not know please contact claim handler. It 1year plus my time and money both wasted so much. Their intensity is to leave my claim by harassment and forget the claim. Claim handler is not co-operating and talk properly. Claim id c1248074. Mr sambhunath is claim handler. He is torchering and misbehaving and saying i will close your case and give wrong reason.
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May 28, 2018
Complaint marked as Resolved 
Bharti AXA customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2018
Bharti AXA Customer Care's response
Dear Gautam, we regret for the inconvenience caused. Please share your policy number and contact details, so as to look into this matter. Thank you.
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