Bharti Axa — Miselling of 2 policies

This is to raise complaint for policy numbers B and C which were sold to me by Mr. Aman Shrivastav and Mr. Rohit Yadav by claiming that I don't have to pay a single penny from my pocket and they will be doing transfer from my traditional policy plan A. They also mentioned that I don't have to pay any extra premium in upcoming months and this is a single premium policy. After a few months, I asked him to cancel ECS considering that I am not supposed to make any further payments to which he mentioned that he will consider ECS request cancellation request for sure. Even that time he did not mention that I have to make further premium payments for 5 years as per policy. I followed up multiple times then in June 2024, I called him and said I will come to branch for ECS cancellation to which he immediately called me and he came to my home very next day and said ECS request will be raised and he took Hard copy - bond document of policy - A along with him saying he would need it. He was accompanied by Mr Rohit Yadav and my family members are the witnesses to this. When I got suspicious, I visited the Pune branch of the boat club, and raised my concerns for ECS cancellation. Even after raising the request, ECS was not cancelled and the amount got deducted in Sep 2024 again. I raised complaints to multiple people from the branch but no concrete answer I received. I raised the issue to Mumbai operations team as well, still no use.

My concerns are :

I did not come to Bharti axa for any new policy initiation
Policy was sold to me by saying that its a single premium policy
I raised multiple requests writing as well as in email (whatsapp, branch visit) to cancel ECS, still it wasnt actioned on time
Amount was deducted even after raising the complaint in branch and with multiple advisors
Mr Aman and Mr Rohit resigned from the company after doing illegal practices and mis sold of policies
It was supposed to be a single premium payment policy, and not for 5 years
It's a clear case of mental harassment and waste of my resources
Looking at my salary, age and my financial needs, this policy does not stand reasonable for my needs. How can a customer paying a premium of 18k can start paying 3.2 lacs for premium? This transition cannot be possible for a salaried class person.

I need closure of both of my wealth pro policies with immediate effect and with proper returns and no deduction o[censored]nnecessary charges.
Otherwise please suggest I want to raise a legal notice to them for sure.