[Resolved]  Bharti Axa — Partial part of the vehicle stolen-policy no FTW/S4766440/06//004353

Address:Bangalore, Karnataka, 560092

The partial part of my two wheeler have been stolen on 2/06/2017 incidently
the policy was getting expired on 3/6/2017 which have been renewed in time
as per proceedure. your person had called me on 4/6/2017 to find out was
there any problem in renewing of the policy. In our conversation I told my
greivences regarding the partial theft is not covered under this policy. As per
him if I claim, the servyor will visit the place and he will decide the claim to be
paid or not. Now I am receiving a regd notice to pay no claim bonus which
have been taken while renewing the policy. please clarify when you have
not covered the partial theft and your servyor not visited the site and not
even paid a Re as a compensation, how can you consider this as not eleigble for no claim bonus . I would like to know is there any application havenot been paid and closed on your own can be considered as claim. somewhere your whole system is wrong. please rectify immideaely since you have given me only 15 working days to pay the difference amount. If I do not receive
any reply from you wihtin 7 days from this mail I will consider this matter have been closed and I need not to pay anything to you.
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Aug 4, 2017
Complaint marked as Resolved 
Bharti AXA customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2017
Bharti AXA Customer Care's response
Dear Sir,

Apologies for the inconvenience caused. Please share your policy number & contact details so that we can look into it.

Thanks
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