Bharti Axa — regarding car renewal insurance

Address:

560037

When i had not paid for the renewal insurance i kept on getting a number of calls from bharti axa and after i paid for the car renewal insurance i neither received a hard copy neither a soft copy even after 15 days, and i when i reach thenm they tell me that some preinspection and other formalities must be done before the renewal, why didn't the people call me regarding that when i had paid the renewal, just ate the money and sat like nothing ever happened such cheating is undesirable, and not good means of business neither does this do justice with people.
Policy no. : s6441784