[Resolved] Bharti Axa — renewal policy soft copy/invoice

Sudarsan Panigrahi

from Pathankot, Punjab

Address:	Khordha, Odisha, 751004
Website:	www.bharti-axagi.co.in

I had renewed my car insurance amounting of Rs7664.00 on 24sep, 2018
for which i haven't received any policy copy not even acknowledgement from them, this is really a poor service for a existing customer. Am fed up of continuous follows up and now they are not responding for my query. I need my money to be refunded at the earliest. I request concern people to take necessary action against my query.

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Nov 23, 2018

Complaint marked as Resolved

Bharti AXA customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2018

Bharti AXA Customer Care's response Dear Sudarsan, we deeply regret the inconvenience caused to you. Thank you for sharing your details with us. We have forwarded your concern to our team. They will be connecting with you shortly. Thank you for your patience.

Oct 11, 2018

Updated by Sudarsan Panigrahi Hello Sir,

After 2weeks of doing payment i am frustrated by Bharati AXA corporate staff in bhubaneswar office & also by customer care executive since 24/sep/2018. However it is impossible to ride the car in road.
I am going to file a case in the High Court of Odisha against the BHARATIAXA CEO in 15/OCT/2018 if i will not receive soft copy of invoice/policy by 13/oct/2018.

We will meet in court regarding the same

Oct 15, 2018

Updated by Sudarsan Panigrahi Hello sir,

I am been Frastruated by the bharati axa Customercare executive having no response in the chat conversation.

I am attaching the screenshot. Kindly have a look

Kindly return the amount so that I can think about alternate solution to ride my car in road.
It's really poor service. And it's a fraud

Oct 15, 2018

Updated by Sudarsan Panigrahi I have also done the email but they have no response yet.
I am attaching the screenshot. Kindly have a look.

Oct 23, 2018

Updated by Sudarsan Panigrahi Dear sir,

My payment date was 24/sep/2018 and today is 23/oct/2018. It's been 1 month completed, But I didn't received any email from bharati axa. I am facing lots of problem because I am unable to ride car in road. My day to day life is hampered due to this.
I am requesting to concern department to return my amount if they are unable to give a resolution.
I am Frastruated by following up the bharati axa Customercare. And here also I am not getting any kind o[censored]pdate or positive assurance.
Kindly resolve the issue asap.