[Resolved] Bharti-Axa — selling of policies inappropriately
Mamanicktala on Jan 3, 2018
I wish to bring to your notice about irregularities in the way policies are sold by bharti-axa.
I write to inform you that i was approached by bharti-axa officials for doing some lucrative investments. I was told about the returns but the lock-in period was not disclosed to me. Several investments were offered promising good returns. They approached me in the busy emergency department at apollo gleneagles hospital, where it is difficult for me to concentrate, and i was made to understand that these investments were similar to "mutual funds", wherein i can withdraw the money when needed. This belief led to several investments, which i have come to know will continue for several years. To my surprise, some even for 15 years which is ridiculous, given my age of 55 years (In jan).
I would like to cancel all my investments / policies and demand my money back. The policies were sold in a proper manner which amounts to fraudulent intentions. I reiterate that all explanations were done in the busy emergency department where it is not possible to concentrate. Just signatures were hurriedly taken and details of policy, duration, premium - paying term, were withheld without proper explanation.
I want bhart-axa to terminate all my ecs for all policies. Also i want them to refund the money due to me of all policies.
I hope an amicable settlement will be done by bhart-axa.
Looking forward to your reply and a face-to-face discussion,
Dr. Arijit bose
Complaint marked as Resolved Feb 3, 2018
[Jan 03, 2018] Bharti AXA customer support has been notified about the posted complaint.
Verified SupportBharti AXA Customer Care's response, Jan 03, 2018
Dear Arijit, request you to please share your contact and location details with us. Thanks.
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