[Resolved] Bharti Axa — soft copy of car insurance | |||
I have renewed my car insurance on 15th november 2018. Its been more than 6 days and i haven't got the soft copy yet. Called the customer care 9-10 times. Each time had to wait for like 20 -30 minutes. And guess what even after that multiple time they used to receive the call and disconnect. 20 - 30 mins of waiting for this and then end up disconnecting the call? Really? Is this what you call customer service. Trust me this is the worst experience ever in my life. Bharti axa doesn't even call back to find out. Once they receive the money they don't care. And you guys from bharti axa expect us to get an insurance from you? I don't care what you do but i need my soft copy in a day or two. If not this will go out on all social media networks, just to show how good your services really are.!!! My policy number is : i2066363 Customer name: nikhil y amin Transcation id: baxagemlp[protected] Case number: 01747680 Was this information helpful? | |||
Dec 7, 2018 Complaint marked as Resolved Bharti AXA customer support has been notified about the posted complaint. Verified Support Dec 01, 2018 Bharti AXA Customer Care's response Dear Nikhil, we are here to help you, and have already shared your concern with our team. We will be sharing a resolution with you very soon. Kindly bear with us in the meantime. Thank you for your cooperation.
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I'm using prepaid user...[protected] this is my number...this number activating for 1 months ...Y do not outgoing and incoming calls not to be connected... temporarily calls not connected...please immediately activate my outgoing and incoming calls.but this is landline phone so not attached for photos or videos ...so kindly activated immediately...
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