[Resolved]  Bharti Axa — Two Wheeler Claim issue

Address:Bangalore, Karnataka, 560024
Website:www.bharti-axagi.co.in/two-wheeler-insurance-claim

Hi Consumer Team,

Kindly required your intervention.

Policy No : FTW/S4335464/41/01/00454
NAME : MAHESH. B

I have lost my bike on 29th April 2016 and i got FIR and the all required proofs after 15 days then i have raised Insurance claim request since without proofs they will not agree whether bike has been theft or not.

Now i have all the required Documents to claim my insurance from Bharati Axa, 1 month back i went to Insurance office and i have given all the documents, but they are not taken since there is 17 days delay in informing to insurance team due to FIR delay, they said there is 50 - 50 chances to claim my amount and i am keep on calling from 1 month they are postponing my claim.

If they not claim the insurance i will be losing 45, 000 and also bike, if we pay insurance after many days also they will renew the policy, coming to claim part they will not consider delay and they will be not able claim.

I need some alternative solution on this.

Note : I have shown the all Documents with Mookambika (Bangalore) and continuously following up with her and requesting like any thing, she said all the Documents are clear but only thing you have intimated after 17 days so that they are not able to process claim.
I'll suggest to my friends not to do policy in Bharti Axa.
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Jan 20, 2017
Complaint marked as Resolved 
Hi Team, Issues has been resolved and Bharti axa team has claimed 75 % amount. Thanks a lot for Consumer complaints team for your valuable help for every issue.
Bharti AXA customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2017
Bharti AXA Customer Care's response
Dear Mahesh,

We apologize for the inconvenience caused. Kindly share your contact details, so that we can forward your query to the concerned team.

Thanks.
Jan 04, 2017
Updated by bathuluru mahesh
Contact Number : [protected], [protected]

Pls help on resolving this.
Jan 05, 2017
Updated by bathuluru mahesh
Awaiting for the response.

when can i expect claim, i am having all the documents ready.
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