Bhim App — failed transaction money got debited

Hello!

On 14th oct 2017, i transfer 10, 000 rupees from my boi account to sbi account using bhim app,
The money got debited from boi but not credited into my sbi account.
Its been & days im trying all but not getting any help.

Date: 14th oct 2017
Transaction id:[protected]
Regsitered mob: [protected]
Amt: 10, 000

Please resolve this as soon as possible.