Bhim App — Payment not processed

I have made recharge of RS.303/- on jio.com website through BHIM UPI app on 7-April-17 but the payment is still not received by Jio therefore my recharge request is still pending and Jio has now cancelled the summer surprise offer of RS.303/- so just because my payment request was not processed by BHIP UPI I missed this offer. Means neither my recharge gets process nor I received refund yet. so please look into the matter and kindly do the needful.

Regards,
Jayant
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