BHIM — money deducted but not credit to beneficiary

Website:BHIM

Dear Sir,
I had transferred an amount of Rs. 10, 000 on 9/07/2018 (Time: 18:10:10) & transaction was successful with transaction id No:[protected]. However the amount had not reached to the receiver.
Later i noticed that I had entered the ifsc code wrong with the variations in one alphabet.
Correct Ifsc Code: BARB0BUPBGX
ifsc code i entered : BARB0BBUPBG

One of the representative wrote to me to provide account statement. I had already mailed the statement to him on 13/07/2018.
Its been six days and i have not got any resolution or reply.
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Money deducted from my bank account 2500 but not send to account send of ripped 2500 through Bhim app .. my transactions was successful but not reached please solve it .. refund my amount

My transaction no[protected] money transfer kiya tha transfer nahi huva leken account se amount cut gaya please my refund money. My account [protected]. Mobile no [protected]
Dear sir
From bhim A/c to transaction failed SBI
To sbi
Transaction ID [protected] 70
Date 29/08/18
Time 19:20:40
Rs 1500
Mobil no [protected]
I'd created by [protected]@upi
I have a transection form bhim upi. But transection is not sussed done. So please refund the amount in my account

Bopche's reply, Oct 9, 2018
Please refund the amount in my account
Transfer failed but amount is deducted from my account and money is not refund to my account
Transaction ID[protected]
Date[protected] time 17-29-44 amount 20000
Transaction ID[protected]
Date[protected] time 17-38-13 amount 20000

Dear sir
1100 rupeesh send other a/c by BHIM upi . but not reach money other a/c deduct money from my a/c
Please cash back my money my a/c .
Detail, mukeshkumar A/C N. [protected].transection ID N.[protected].
Money deducted from my bank account 5000 but not send to account send of ripped 5000 through Bhim app .. my transactions was successful but not reached please solve it .. refund my amount

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