BHIM — transaction failed but amount deducted, need to refund | |||||
I have mistakenly paid a post paid bill of jio 349 rupees instead of a prepaid recharge, but the transaction failed due to i don't have any post paid no. I have given the post paid no. [protected], but the app said it's not the correct post paid no. So ur transaction failed but at the se time 349rupees deducted from my account. I need to be refunded it. Plz help me Bhim through hdfc bank. Time of transaction 17.18:17 hrs, date 4 august 2018. Transaction id[protected] Biller name - jio post paid Billpay id - hd99hykfgmxb Reason it displayed - customer account no. Entered is invalid plz verify. I called again and again to the bank but no one rcv the call, plz help and refund it as soon as possible. Was this information helpful? | |||||
2 Comments | |||||
I paid my electricity bill on 4th August which was officially paid on this date. But when I was taking just trial of BHIM app on 8th August to pay bill, though the bill was already paid, bill amount is deducted again from my bank account. Please refund the amount.