BHIM — transaction failed but amount is deducted from my account and money is not refund to my account

Address:737111

I had transfer amount from bhim apps but the transaction was failed and amount is deducted from my account and money is not refund to my account and amount is not resived to beneferies account and has been more then 10hr but amount is not refund to my account
Transaction id[protected] date12/11/2018 time 17-29-44 amount 20000
Transaction id[protected] date 12/11/2018 time 17-38-13 amount 20000
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Nov 13, 2018
Updated by Denesh gurung
Transfer failed but amount is deducted from my account and money is not refund to my account
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Amount is debited from my bank account on 3/11/18 but not credited to beneficiaries bank account and till now it’s not being reversed I already raised the complaint but there is no one to resolve please help me out its urgent

@kamlesh singh

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    Gayzing, West Bengal
    India
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