[Resolved]  Biba — 8693145 / refund initiated but didn't get refund in my account

Address:304-B Koyla Vihar Sanskriti ApartmentOpp. Gandhi Nagar Colony Gate,Near Rock Garden, Kanke Rd, Rock Garden, Gandhi Nagar, Ranchi, Jharkhand 834008, 834008
Website:www.biba.in

I ordered the dress in biba on 19th august and it is got delivered by 22nd august and dress was defective so i initiate dress to return but after multiple mail to customer care they send guy to pick the dress and after they picked the dress my payment was initiatied on 27th august (As message received) but it is almost 5 working days i have not yet recieved any information regarding refund. My account is not credited by required amount. I tried to contact biba customer care through but didn't get any update from biba. I have done the payment through debit card and i opt for refund not for evoucher. Please clear my query as a possible.
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Sep 4, 2019
Complaint marked as Resolved 
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    304-B Koyla Vihar Sanskriti ApartmentOpp. Gandhi Nagar Colony Gate,Near Rock Garden, Kanke Rd, Rock Garden, Gandhi Nagar, Ranchi, Jharkhand 834008, Ranchi City
    India
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