Big C — Cheating in warranty claim

Address:	Khammam, Andhra Pradesh, 507101
Website:	www.bigcmobiles.in

I am purchase a new mobile NOKIA 130 in Big C show room at Kothagudem, Bhadradri Dist, Telangana State. They telling to me mobile is replacement guaranteed when i brought the mobile. It's not charging from the next day of when i brought the mobile. I checked the mobile with another charger, but it's still not charging. After two days I went to the show room and I explained my problem to show room manager. Then he replied to me warranty is not in our hands. Please you go to NOKIA service center at hyderabad and he doing funny conversation about me and mobile with his friends in front of me. Hyderabad service center is nearly 300 KM s to my town. Please help me to solve my problem.

mobile purchasing date : 12/11/2016 17.09.25

problem find out date : 13/11/2016

i went the showroom with my mobile : 15.11.2016