Big C Mobiles — Product not delivered

Address:500017
Website:www.bigcmobiles.in

I ordered a phone on the 29th of June, 2017 through the bigc mobiles online store and opted for C.O. D payment option. I got an Sms with a phone number [protected] to track my order. Whenever I tried calling it says the phone is switched off. Then I called [protected] which is the customer service number and they gave me another number to call on [protected]- Mr Vardhan. He took my order number and said to call him within two or three hours again but also promised that the phone will be delivered by Monday, July 3. I did try calling again but no response. The next day I tried calling him again but he kept disconnecting my calls and kept giving excuses by sms saying he's driving or busy. How much longer to wait?!? I've ordered the phone for a friend and it's been five days and I can't get the product tracked. BigC Mobiles wake up!!!
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