Big Cinema — Problems in watching hindi movie everest at galaxy cinema

Address:	Jaipur, Rajasthan
Website:	Big Cinema Galaxy

I booked 3 on line tickets of movie EVEREST at Galaxy Cinema 9:45 am show and paid Rs 424.30 in addition to car parking Rs 30. I want to state that
1. Booking window opened at 9:40 am and I faced crowd rush pressure to pick ticket
2. Everest hindi 3D movie was unable to view with 3D glasses. Movie was appearing fade and distorted. Many customers came out and complained to staff. Staff changed the glasses but problem remained same.In parallel Cinema Hall was full with mosquitoes. Movie watching was irritating and stressful.It was painful with mosquito biting. I came again outside and contacted Manager. Manager returned Rs 390 instead of Rs 424.30. I paid Rs 500 on petrol to reach cinema. Investment of a customer for entertain is to get refund of Rs 390 against Rs 1000 approx.
3. Behavior of manager was very poor as he was threatening to customer.
4. My booked ticket seat no was F13, 14, 15