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Big Cinemas Complaints & Reviews

1.9
Updated: Mar 12, 2024
Complaints 127
Resolved
48
Unresolved
79
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Big Cinemas reviews & complaints(127)

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Hrithik.sharma2707
Mar 12, 2024
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I haven't got the pvr privilege points for the past 4 bookings since January.
Please look into this matter.
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    Merchant Mahajabeen
    Nov 23, 2023
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    Address: Shimoga

    People come and seat in VIP seat without Booking in shimogga after the invertal
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      S
      Shinu VM
      from Bengaluru, Karnataka
      Sep 30, 2023
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      "Big Fraud/Cheating @Sobha Lake Garden Resale". "Fraud" Seller Sobhan Patro Tower 5- Unit 5164.

      Resale "Buyers" please beware the cheater is back to fool buyers with exorbitant price.
      https://www.nobroker.in/property/buy/3-bhk-apartment-for-sale-in-krishnarajapura...

      Please avoid dealing with Sobhan Patro, he doesn’t have any authority to sell this flat as his mother Satyabhama Patro is the sole owner. He is approaching buyers with power of authority to sell the flat which can be easily cancelled any time. This fraud signs MOU with multiple buyers at same time and takes 10% advance then delays assignment agreement with builder, highlighting multiple reasons ( in my case it was out of station, not well, TDS not paid etc…). Finally at MOU end date he will come and tell his mother doesn’t want to sell the property as his sister is also having rights and she is not allowing. If buyers want to move legally nothing happens, Sathyabama Patro is the sole owner and she cancels the power of attorney given to his fraud son Sobhan Patro. Your hard earned money get stuck for none of your faults and will pass through hard times to get back your money. I went through all these pains. This is my experience and advice. Resale Buyers please safeguard yourself, stay away from Fraud/Cheat seller SLG T5-5164, Sobhan Patro/Sathyabama Patro.

      Thanks, Shinu Mathew.
      Big Cinemas customer support has been notified about the posted complaint.
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        dubey18654
        Dec 13, 2022
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        I haven't got the pvr privilege points for the past 5 bookings since october.
        Please resolve this issue.
        Big Cinemas customer support has been notified about the posted complaint.
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          V
          vipin.mittal
          from Khatima, Uttarakhand
          Mar 22, 2022
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          Address: Movietime cinema Rudrapur

          Today I booked a show of The Kashmir files in movietime cinema Rudrapur with 2 all in one combo...in intervel when we go to the food counter for food and show the booking I'd they deny to give the food and tell we have not booking for food after very much arguments they give us the order but in short quantity and told your 4 order of small cold drink and we done it in big size glass although our order was 400 ml cold drink 4 Glass...i feel very shameful there and mr Avneesh behaviour was very very bad..I think because rate of food with booking is very low so they were not giving the food even one more person was there with same complaint and argu with staff.please take this very serious as
          +1 photos
          Mar 22, 2022
          Complaint marked as Resolved 
          Avneesh was the main person there and all this done by him... why here this complaint as resolved
          Big Cinemas customer support has been notified about the posted complaint.
          Mar 22, 2022
          Updated by vipin.mittal
          Today I booked a show of The Kashmir files with 2 all in one combo...in intervel when we go to the food counter for food and show the booking I'd they deny to give the food and tell we have not booking for food after very much arguments they give us the order but in short quantity and told your 4 order of small cold drink and we done it in big size glass although our order was 400 ml cold drink 4 Glass...i feel very shameful there and mr Avneesh behaviour was very very bad..I think because rate of food with booking is very low so they were not giving the food even one more person was there with same complaint and argu with staff.please take this very serious as
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            N
            Nahush Pardeshi
            Mar 6, 2022
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            Address: Opp Shriram petrol pump Agra road dhule

            The screen are this cinema is very irratiable because in the middle of the screen there are dust located and it very bad while watching a movie. The sound of the movie theatre is not an Dolby Atmos so pls update it. The Charis are recliner but that are not recline able beacuse of the perfect oiling.
            So I request you that plz change the screen and sound system because the expreience is not going good with cinemas and plz tell to oilling the chairs to be perfect reclineing
            Big Cinemas customer support has been notified about the posted complaint.
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              A
              Anshumanth Rao
              Dec 20, 2021
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              Address: Manipal

              In Bharath Big Cinemas Manipal, the theatre has non-dispoable tumblers at the water cooler. During covid, this is a huge risk, sharing of glasses between people.
              Big Cinemas customer support has been notified about the posted complaint.
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                L
                LakshmanT
                Jan 12, 2020
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                Address: 500073

                We (me and 2 of my friends) have booked tickets worth 200/- each on Paytm for Sarileru Nikevvaru movie at Ameerpet (Carnival) @ 10:05 AM show. Sound system is so poor, no responsibility from theortre management. Theatre Management are calling Police for questioning them of the poor sound quality.

                Please consider this as a serious request and demand the following:

                1. Refind of tickets amount for all the people who attended the show
                2. Ban the theatre until the all the maintenance were complete.

                Please consider this as sincere request.
                Big Cinemas customer support has been notified about the posted complaint.
                Jan 12, 2020
                Updated by LakshmanT
                Attaching screenshot of the tickets booked by us

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                  rs26347
                  from Gagret, Himachal Pradesh
                  Dec 19, 2019
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                  Address: Una Himachal Pradesh, Junagadh, Gujarat, 174303

                  Hi
                  I have been at grand cinemaz at bahdala (Mehtpur) una himachal pradesh 174303. They said you cannot allowed to bring the outside food inside the cinema. And they are charging a lot money for the food which is unfair. And they are pre - booking the cinema seats. And saying the public back seats are already sold out. But in reality they are charging more money for the back row seats or give that back seats to vip person. That things shows narrowmind thinking and bad business management. Due to that i can give them a zero rating. Please check out that matter.

                  Thank you
                  Big Cinemas customer support has been notified about the posted complaint.
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                    A
                    Ankush Nakranee
                    from Surat, Gujarat
                    Dec 15, 2019
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                    Address: Surat, Gujarat, 395008

                    Today i had ordered a food during intervals in rajhans prime cinema piplod surat. I had ordered 3 veg franky and 1 plate gotta. They told me that they'll send on my family seats, we are waiting at our seats for food, but it arrived at end of the movie and those were frozen franky, it was very cold and wet, so i complaint their employee, so they checked and back it, but they didn't give money back of those food and replied me that it was our company policy, we can not give money back, but they had given those food after oven hitting. So i had not accept that food and they had not given money back. Really i experienced very bed.
                    Thanks
                    Big Cinemas customer support has been notified about the posted complaint.
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                      N
                      Nitin Raj Saraswat
                      from Mumbai, Maharashtra
                      Jul 7, 2019
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                      Address: Pacific Mall near Refinary Mathura, Mathura, Uttar Pradesh, 281001

                      Dear team,
                      I m loudging complain against the canteen of big cinema at mathura (Pacific mall refinary nagar).
                      I went to canteen to take popcorn single pack suddenly i had change my order grom single pack of popcorn to combo pack.in the same time my bill was generated. I had requested to replace by old order by new one of combo pack... But the manager mr. Ganesh denied to cancel my order and said that its not in the company policy that to cancel a generated bill or replace the order by new one.
                      They are not able to give me any setisfaction regarding the same. They i have decided to (Old order and new one) purchased both the packs due to company policy as said by the manager mr. Ganesh.
                      I want to know, is there no process to cancel/replace the consumer order at the same time if bill was generated.
                      Is it bound, customer should take if he is not interested // by mistake wrongly ordered/now want to replace from old one ordered...???
                      Kindly explain.
                      Awairing for reply.

                      Regards
                      Nitin
                      Big Cinemas customer support has been notified about the posted complaint.
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                        A
                        Ankur014
                        from Noida, Uttar Pradesh
                        Feb 14, 2019
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                        Address: Bikaner, Rajasthan, 334001

                        In bikaner, rajasthan they take parking charge and dont gave any receipt to customer.
                        Firstly they dnt gv any receipt so they take illegal charges. Is they working according to rules? This is the main thing to check about this cinema. This is serious issue because without any receipt who is responsible for three hours and thousand's of people directly effected with this.
                        Big Cinemas customer support has been notified about the posted complaint.
                        I am writting this regarding big cinemas Bathinda (Punjab) i recently watch Kabir Singh) Movie with my friends we feel very uncomfortable during the movie show because the air conditioner ldoes not work in the theatre so please fix this problem as soon as possible.
                        I went to big cinemas in noida for jabaria Jodi with my niece we went for morning show which was 130 but the lady charged us 660 which included 300 food voucher which we never wanted. Then the seats we wanted was in middle but the lady booked the corner seats. And this was not enough to ruin our day that we realised after a while that the AC didn’t cool enough. I’m so annoyed with the experience. This is really disappointing.
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                          A
                          Aaj Ke Lachar Upbhogta
                          from Bardoli, Gujarat
                          Dec 10, 2018
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                          Address: Valsad, Gujarat, 396230

                          Me and my friends (3 persons) visited big cinemas on sunday (09/12/18) at noon show of kedarnath. We bought gold tickets at the price of rs.160 each in total we paid rs. 480. We somehow manage to watch the film with minimum ac cooling as ac speed they reduced like they don't want to on it for less people present in theatre (Like hell it was!!). I saw my tickets today and found a shocking fact that, ticket price for gold is rs. 118 and for platinum it was for rs. 150. And it was like what the hell cinema house considers customers money to be like!! It's a hard earned money. Govt. Says we should stop watching piracy and if we do follow such things to strength and support cinemas of our country. They cheat us. I lost the hopes from cinemas and their way of treeatment to customer and valuing customers hard earned money. Even the beverages costs is overpriced. Slow claps to all people connected with the cinema 👏👏👏 you all r fooling us. And we stupid gets fooled also.
                          Big Cinemas customer support has been notified about the posted complaint.
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                            Gopi chand prajapat
                            from Bikaner, Rajasthan
                            Nov 16, 2018
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                            Address: Bikaner, Rajasthan, 334001

                            My name is gopi chand prajapat s/o tejaram prajapat bikaner. I go to watch movei at big cinema bikaner raj.334001.15 nov 2018 at night show. There are drinked ravi name worker. He misbehavioured and beat me. I am very sad. Plz remove dismannered ravi name worker. Other wise i submit fir against big cinema and ravi name worker. And i can go to consumer court for respect loss mater.
                            Big Cinemas customer support has been notified about the posted complaint.
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                              M
                              mady mady
                              from Bengaluru, Karnataka
                              Nov 8, 2018
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                              Address: Dakshina Kannada, Karnataka, 575003

                              Respected authorities,
                              When it comes to multiplex, my first favorite preference is big cinemas.
                              I been watching movies in big cinemas since more than 10 years.in all these years the one major problem me, my family and friends faced is the misbehaviour of some youngsters in night shows. They constantly scream, shout during the shows witch creates huge discomfort for the audience to watch the movie. You theaters do have security guards but they are not strong enough to handle these bunch of crazy youths. Kindly arrange proper security and implicate some strict rules so that no crazy bunch of people distract the ambience of the theater so that the audience feel secure to enjoy their favorite movies.
                              Thanking you
                              One of your favorite audience
                              Madhusudhan
                              Big Cinemas customer support has been notified about the posted complaint.
                              @CarnivalCine i was forced to buy combo of rs.250 while buying tickets and then they refused to redeem it at counter. I want my money back or else i am gonna file a consumer complaint. At GIP Noida. No one helped me there. You hv to pay for this deed o[censored]rs. #carnivalcinemas
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                                A
                                A1v2i3n4agsjshvsn bn
                                from Neyyattinkara, Kerala
                                Oct 12, 2018
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                                Address: 506002

                                Low price tickets are not giving in thetres. Low class people are not watching movie because low price tickets. Especially in warangal ram thetre. Pls help cinema lovers. They are only giving balcony and dress circle tickets. Low price tickets are they provide in black tickets. So could u pls help cinma lovers and poor people and go and watch enjoy the movie.
                                Please help to avoid black tickets. Plese help to second class tickets also
                                +2 photos
                                Big Cinemas customer support has been notified about the posted complaint.
                                I'm watchig Avengers end game in Manohar Big Cinemas, Dhule. It is very hot in here. While I complaint about the AC, they said they will look to it. It's already been 1 hr and I'm sweating. Also the brightness and cleanliness is very bad of the screen.
                                It is a complete waste of 180 rs. I have paid for the movie.
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                                  Deepika Dixit Dwivedi
                                  from Muzaffarnagar, Uttar Pradesh
                                  Jul 18, 2018
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                                  Address: Mathura, Uttar Pradesh
                                  Website: Carnival cinemas

                                  Hall is in pathetic condition.. will never recommend Big Cinemas to any one..hall was full of waste material, flies and pungent smell .. it was getting very hard for us to sit there along with our 3 year old kid..even the AC was also not working properly.. do the brands work as per the cities.. I don’t believe so.. we choose brand screens to get some quality services which was certainly not there
                                  Big Cinemas customer support has been notified about the posted complaint.
                                  Maine 1saal big cinema NANDED screen 2 mai couple Seat morning show ke liye booking karna chahta Ho any movi lekin ye nanded Big cinema valo har. Baar couple Seat sold out kar Dete hai. Aur Box office par morning Seat Available Rehte hai aur Jada paise lete hai seat ke liya Aisa Q Ho Raha Nanded big cinema mai Sirf 6 seat to hai
                                  The movie time of andhadhun is 8.10 and its been 8.25 and still the movie is not started even the entry in the audi is not been started is this kind of services do u provide to ur clients seriously i[censored] cant manage than u should not sell ur tickets
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                                    Unmesh Pillai
                                    from Mumbai, Maharashtra
                                    Jun 24, 2018
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                                    Address: 400104
                                    Website: [email protected]

                                    A/c was not working in carnival moviestar theater in goregaon west we were with family. At interval we contacted the manager during that time he replied it will be sorted in 30mins but after 1 hour still it was not fixed. After which senior manager replied it won't be fixed as i am a astama paitence it was suffocating to me and other.
                                    But after creating a ruckor they came and announce that i[censored] want refund u can get out now
                                    Disgusting behaviour from staff and manager
                                    +2 photos
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                                    Right now at 12 am last 1 hours Mehul cinema Jamnagar screen no.3 ac is not working and there r no solution from cinema and pathetic behaviour by employees
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                                      COOL FIRE
                                      from Pune, Maharashtra
                                      May 4, 2018
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                                      Address: Chandrapur, Maharashtra, 442404

                                      Their is no working ac in the cinema or they do not use it. They do not provide proper 3d glass as they are taking much more money than other cinemas in the city. Please respond to this complaint and take some steps to stop doing false promises to consumers. They dont have a proper air circulation and very bad staff. It is better to not to give money please help.
                                      Big Cinemas customer support has been notified about the posted complaint.
                                      Big cinema, Meerut is forcing ticket purchasers to buy meal vouchers along with the tickets and saying it is must without which tickets will not be issued. Kindly check on this, which has been done on 05 May 2018, 1030 show for 102 NOT OUT.
                                      Hello team,

                                      Today i went for a movie in vs cienma pilkhuwa, 245304. Iperator charged me 30 rupees for a water bottle mrp 19 . When i asked for reason he told me it’s will be of 30 do whatever u want to do. So i asked for a bill that i have .

                                      ac and 3d problem. - Comment #3103286 - Image #0
                                      Big cinema chhindwara mp is not up to the mark in cleanliness and proper sitting arrangements. Cinema hall has this weird smell inside and dirty chairs. It is not upto the standards of big cinema and should be intervien by big cinema.
                                      Smelly and dirty seats.
                                      Hi...im from sivakasi ...big cinema theater was very poor...its not best setting was very poor...not increase sound .not working ac weaste of the theater ...please re arange tha theater.. thr lorge no of people u r theater coming so not maintenance ...not value u r theater ...pls rearrange theater
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                                        Adv Ashish Tyagi
                                        from Siwan, Bihar
                                        Mar 8, 2018
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                                        Address: Meerut, Uttar Pradesh, 250002

                                        Dear sir,

                                        Today i am going to watch the movie big cinema magnum mall delhi road meerut. When i will purchased the ticket but your ticket executive cant give me a ticket without combo time is 10am. And misbehave me and language is very bad. And he will told me that you will talk my manger. Vut no one talk me. And i am returning without watch movie today. Kindly talk and action. Thanx
                                        Big Cinemas customer support has been notified about the posted complaint.
                                        All family members are in tension. Because somebody dance d floor.. Don't see d pictures nd security guard not interface. This cinema Hall name is alka big cinema is not fare this is right name lower grade lower security nd 3 Rd grade cinema Hall..
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