Claimed

Big Cinemas Complaints & Reviews

1.8
Last updated Nov 23, 2023
Complaints 138
Resolved
48
Unresolved
90
Quick Links
Statistics
Share
Contacts

File a complaint to Big Cinemas

Having problems with Big Cinemas?

File a complaint and get it resolved by Big Cinemas customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Big Cinemas
Customer Service Contacts

Big Cinemas Phone Numbers

Phone
+91 12 0398 9404
94
21
Fax
+91 93 1069 2230

Big Cinemas Website

Big Cinemas Head Office Address

The Great India Place, Plot No. A-2, Sector 38 A
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

Big Cinemas reviews & complaints(138)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Merchant Mahajabeen
Nov 23, 2023
Report
Copy

People seat in VIP seat

Address:Shimoga

People come and seat in VIP seat without Booking in shimogga after the invertal...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
"Big Fraud/Cheating @Sobha Lake Garden Resale". "Fraud" Seller Sobhan Patro Tower 5- Unit 5164.

Resale "Buyers" please beware the cheater is back to fool buyers with exorbitant price.
https://www.nobroker.in/property/buy/3-bhk-apartment-for-sale-in-krishnarajapura...

Please avoid dealing with Sobhan Patro, he doesn’t have any authority to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dubey18654
Dec 13, 2022
Report
Copy

Not got pvr privilege points

I haven't got the pvr privilege points for the past 5 bookings since october.
Please resolve this issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vipin.mittal
from Khatima, Uttarakhand
Mar 22, 2022
Mar 22, 2022
This thread was updated on Mar 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not give the food which was booked with ticket and very bad behave by named avneesh

Address:Movietime cinema Rudrapur

Today I booked a show of The Kashmir files in movietime cinema Rudrapur with 2 all in one combo...in intervel when we go to the food counter for food and show the booking I'd they deny to give the food and tell we have not booking for food after very much arguments they give us the order but in short quantity and told your 4 order of small cold drink and we done it in big size glass although our order was 400 ml cold drink 4 Glass...i feel...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nahush Pardeshi
Mar 6, 2022
Report
Copy

Screen, Sound and Chairs

Address:Opp Shriram petrol pump Agra road dhule

The screen are this cinema is very irratiable because in the middle of the screen there are dust located and it very bad while watching a movie. The sound of the movie theatre is not an Dolby Atmos so pls update it. The Charis are recliner but that are not recline able beacuse of the perfect oiling.
So I request you that plz change the screen and sound system because the expreience is not going good with cinemas and plz tell to oilling...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Anshumanth Rao
Dec 20, 2021
Report
Copy

Non-disposable glasses in theatre, covid risk

Address:Manipal

In Bharath Big Cinemas Manipal, the theatre has non-dispoable tumblers at the water cooler. During covid, this is a huge risk, sharing of glasses between people....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
LakshmanT
Report
Copy

worst sound system in theatre

Address:500073

We (me and 2 of my friends) have booked tickets worth 200/- each on Paytm for Sarileru Nikevvaru movie at Ameerpet (Carnival) @ 10:05 AM show. Sound system is so poor, no responsibility from theortre management. Theatre Management are calling Police for questioning them of the poor sound quality.

Please consider this as a serious request and demand the following:

1. Refind of tickets amount for all the people...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rs26347
from Gagret, Himachal Pradesh
Report
Copy

food not allowed in cinema

Address:Una Himachal Pradesh, Junagadh, Gujarat, 174303

Hi
I have been at grand cinemaz at bahdala (Mehtpur) una himachal pradesh 174303. They said you cannot allowed to bring the outside food inside the cinema. And they are charging a lot money for the food which is unfair. And they are pre - booking the cinema seats. And saying the public back seats are already sold out. But in reality they are charging more money for the back row seats or give that back seats to vip person. That things...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankush Nakranee
from Surat, Gujarat
Report
Copy

food quality, delivery of food and refund payment

Address:Surat, Gujarat, 395008

Today i had ordered a food during intervals in rajhans prime cinema piplod surat. I had ordered 3 veg franky and 1 plate gotta. They told me that they'll send on my family seats, we are waiting at our seats for food, but it arrived at end of the movie and those were frozen franky, it was very cold and wet, so i complaint their employee, so they checked and back it, but they didn't give money back of those food and replied me that it was our...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nitin Raj Saraswat
from Mumbai, Maharashtra
Report
Copy

complaint regarding the big cinemas canteen for order cancellation or reorder..

Address:Pacific Mall near Refinary Mathura, Mathura, Uttar Pradesh, 281001

Dear team,
I m loudging complain against the canteen of big cinema at mathura (Pacific mall refinary nagar).
I went to canteen to take popcorn single pack suddenly i had change my order grom single pack of popcorn to combo pack.in the same time my bill was generated. I had requested to replace by old order by new one of combo pack... But the manager mr. Ganesh denied to cancel my order and said that its not in the company policy...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankur014
from Noida, Uttar Pradesh
Report
Copy

parking charge

Address:Bikaner, Rajasthan, 334001

In bikaner, rajasthan they take parking charge and dont gave any receipt to customer.
Firstly they dnt gv any receipt so they take illegal charges. Is they working according to rules? This is the main thing to check about this cinema. This is serious issue because without any receipt who is responsible for three hours and thousand's of people directly effected with this....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Aaj Ke Lachar Upbhogta
from Bardoli, Gujarat
Report
Copy

overcharging of movie tickets than printed

Address:Valsad, Gujarat, 396230

Me and my friends (3 persons) visited big cinemas on sunday (09/12/18) at noon show of kedarnath. We bought gold tickets at the price of rs.160 each in total we paid rs. 480. We somehow manage to watch the film with minimum ac cooling as ac speed they reduced like they don't want to on it for less people present in theatre (Like hell it was!!). I saw my tickets today and found a shocking fact that, ticket price for gold is rs. 118 and for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gopi chand prajapat
from Bikaner, Rajasthan
Report
Copy

misbehaviour and beat me

Address:Bikaner, Rajasthan, 334001

My name is gopi chand prajapat s/o tejaram prajapat bikaner. I go to watch movei at big cinema bikaner raj.334001.15 nov 2018 at night show. There are drinked ravi name worker. He misbehavioured and beat me. I am very sad. Plz remove dismannered ravi name worker. Other wise i submit fir against big cinema and ravi name worker. And i can go to consumer court for respect loss mater....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mady mady
from Bengaluru, Karnataka
Report
Copy

misbehaviour of some youngsters during movie screening

Address:Dakshina Kannada, Karnataka, 575003

Respected authorities,
When it comes to multiplex, my first favorite preference is big cinemas.
I been watching movies in big cinemas since more than 10 years.in all these years the one major problem me, my family and friends faced is the misbehaviour of some youngsters in night shows. They constantly scream, shout during the shows witch creates huge discomfort for the audience to watch the movie. You theaters do have security...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
A1v2i3n4agsjshvsn bn
from Neyyattinkara, Kerala
Report
Copy

low price tickets

Address:506002

Low price tickets are not giving in thetres. Low class people are not watching movie because low price tickets. Especially in warangal ram thetre. Pls help cinema lovers. They are only giving balcony and dress circle tickets. Low price tickets are they provide in black tickets. So could u pls help cinma lovers and poor people and go and watch enjoy the movie.
Please help to avoid black tickets. Plese help to second class tickets also...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Deepika Dixit Dwivedi
from Muzaffarnagar, Uttar Pradesh
Report
Copy

hall condition

Address:Mathura, Uttar Pradesh
Website:Carnival cinemas

Hall is in pathetic condition.. will never recommend Big Cinemas to any one..hall was full of waste material, flies and pungent smell .. it was getting very hard for us to sit there along with our 3 year old kid..even the AC was also not working properly.. do the brands work as per the cities.. I don’t believe so.. we choose brand screens to get some quality services which was certainly not there...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
U
Unmesh Pillai
from Mumbai, Maharashtra
Report
Copy

a/c was not working

Address:400104
Website:[email protected]

A/c was not working in carnival moviestar theater in goregaon west we were with family. At interval we contacted the manager during that time he replied it will be sorted in 30mins but after 1 hour still it was not fixed. After which senior manager replied it won't be fixed as i am a astama paitence it was suffocating to me and other.
But after creating a ruckor they came and announce that i[censored] want refund u can get out now
Disgusting...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
COOL FIRE
from Pune, Maharashtra
Report
Copy

ac and 3d problem.

Address:Chandrapur, Maharashtra, 442404

Their is no working ac in the cinema or they do not use it. They do not provide proper 3d glass as they are taking much more money than other cinemas in the city. Please respond to this complaint and take some steps to stop doing false promises to consumers. They dont have a proper air circulation and very bad staff. It is better to not to give money please help....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
A
Adv Ashish Tyagi
from Siwan, Bihar
Report
Copy

complain about not to give me ticket big cinema meerut

Address:Meerut, Uttar Pradesh, 250002

Dear sir,

Today i am going to watch the movie big cinema magnum mall delhi road meerut. When i will purchased the ticket but your ticket executive cant give me a ticket without combo time is 10am. And misbehave me and language is very bad. And he will told me that you will talk my manger. Vut no one talk me. And i am returning without watch movie today. Kindly talk and action. Thanx...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
E
Er.Nikhil Pratap Singh
from Allahabad, Uttar Pradesh
Report
Copy

initialisation public for cash payments in ticket booking

Address:Agra, Uttar Pradesh, 282001

Dear Sir/Mam
From last 2 years I always book ticket from TDI Cinema Agra Up 282001, they didn’t take ticket money by online(debit/credit card) from today almost every thing is digitalised but they pressurised peoples for cash payment it’s his nature to increase social corruption, and always says that his machine not in working condition.
So I request u to please see this matter seriously and revert me otherwise I complain...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy