| Address: | Chennai, Tamil Nadu, 600048 | | Website: | www.biglaundry.com |
Everytime there is a pickup schedule, it is completely missed due to vehicle breakdown or rescheduled without consent. I cannot accept these reasons.
It is frustrating to call each day to remind about the pickup/delivery. Last month, the schedules were not kept properly. As a result, the remaining clothes were not picked up. It looks like you are forcing us to renew every month, but the clothes balance is not utilized. Relationship manager is also of no use, they are not following up with the field associate actively. All i receive is sms to my phone, thats the only thing which is working, the field work or process is certainly not there. Was this information helpful? | 
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