[Resolved]  Bigsop.com — paid, but not received the goods

Address:Mumbai City, Maharashtra

this is namita talgeri., while using mozilla firefox a box saying i was the lucky visitor offered a Samsung galaxy S4, i was directed to payu site for making the payment of Rs.799/- 98 % discount It looked like i was buying it, i made payment thru internet banking order number 91509512 was displayed. i was redirected to bigsop site where all the contest details could be seen. i checked on 1st august my name was not in the list of winners but when i tracked the order it was showing ready to dispatch, but now it shows as invalid. when i try to login it shows that password has been sent on my email. but i have not received it. i want my money back as the reviews about this online buying site is not good.
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Aug 14, 2020
Complaint marked as Resolved 
Bigsop.com customer support has been notified about the posted complaint.
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Comments

contest samsung galaxy s4

maine last month contast khela tha to aaj muje gift mai watch mila aur 800 rs pay kiye to lucky winner kab pata chalenga. ya ya moony refund chahiye to kya prosijar hai

Context

I saw an adwertisment about a special offer to me for getting Galaxy S5 by paying only Rs 599. I paid that amount from my bank account. Not get product . please refund my cash or give product.

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