[Resolved]  Binomo — Binomo has improved in terms of technical issues

Binomo has improved in terms of technical issues, but the problem of deposits getting stuck and refunds not being processed still hasn’t been resolved. Because of this, I no longer trust Binomo.
Was this information helpful?
No (0)
Yes (1)
Aug 15, 2025
Complaint marked as Resolved 
Thanks, my refund is added and your help regained my trust on your platform.
Binomo customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2025
Binomo Customer Care's response
Hello Arickson,

Thank you for sharing your feedback. We appreciate that you’ve noticed improvements in the platform’s technical performance. However, we regret to hear about your concerns regarding deposit processing and refunds.

Ensuring smooth transactions is a priority for us, and we take such issues seriously.

If you’re experiencing a delay, please provide your trader ID so we can review your case and assist you accordingly or feel free to reach out to us at [protected]@binomo.com, and we’ll do our best to resolve this for you.

We appreciate your input.

Best regards,
The Binomo Team
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Binomo
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    97%
    Complaints
    369
    Pending
    0
    Resolved
    359
    Binomo Phone
    +18499366003
    Binomo Website
    Binomo Address
    First Floor, First St. Vincent Bank Ltd Building, James Street, Kingstown, St.Vincent and the Grenadines, India
    View all Binomo contact information