[Resolved]  Binomo — Delay in receiving the VIP bonuses.

This platform was the first one I used since I discovered trading, and overall, I'm satisfied. I would like to leave a complaint about the delay in receiving the VIP bonuses. Before it was fast.
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Mar 29, 2025
Complaint marked as Resolved 
Binomo customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2025
Binomo Customer Care's response
Hi Sara Stone,

Thank you for choosing our platform as your first trading experience and for sharing your overall satisfaction with us. We apologize for the delay in receiving your VIP bonuses and understand the importance of timely rewards. Our team is working to address this issue and improve the process.

At Binomo, your satisfaction is our top priority. We are committed to transparency and strive to deliver satisfactory services.

For a more comprehensive resolution to your concerns, please contact our support team at [protected]@binomo.com or share your Binomo ID in the update of this comment. We are dedicated to addressing this issue as quickly as possible.

Thank you once again for your feedback.

Best regards,
The Binomo Team.
 
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