[Resolved] Binomo — I have been waiting for a call from the manager

[Resolved] Binomo — I have been waiting for a call from the manager

T Thatcher Williams Sep 5, 2025 Sep 6, 2025 This thread was updated on Sep 6, 2025

I have been waiting for a call from the manager for 8 days. What kind of priority service is this for VIP users? Moreover, my bonus will expire in 2 days. It seems I have chosen the wrong platform. Was this information helpful? No (0) Yes (0)
Sep 19, 2025 Complaint marked as Resolved My bonuses are in my account now. Thank you for helping, my manager finally contacted me. Binomo customer support has been notified about the posted complaint. Verified Support Sep 06, 2025 Binomo Customer Care's response Hello Williams, Thank you for bringing this to our attention, and we apologize for the delay you have experienced. We understand the importance of timely communication, especially for our VIP users, and we regret any inconvenience this has caused. We assure you that your concerns are a priority for us. We will personally escalate this matter to ensure your manager contacts you as soon as possible. For a more comprehensive resolution to your concerns, please provide your Binomo ID in the comments or contact our support team at support[at]binomo.com directly, so we can investigate the situation and assist you with your concerns. We value your feedback and are committed to improving our services. Thank you for your patience and understanding. Best regards, The Binomo Team.
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