[Resolved]  Binomo — I need to change my manager,

I tried to be patient but the manager never calls. It's being 10 days since I am waiting, enough. I need to change my manager, that's it.
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Jul 6, 2025
Complaint marked as Resolved 
Finally the manager called and I got my offers and gifts. All thanks to you Binomo.
Binomo customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2025
Binomo Customer Care's response
Hello Esther,

Thank you for reaching out and sharing your concern. We’re truly sorry to hear about the delay in the callback from your personal manager. We understand how frustrating this wait must be, especially after multiple follow-ups. Your time is valuable, and we regret any inconvenience this has caused.

If you wish to request a change in manager or escalate the matter, we recommend sending a detailed email to support[at]binomo.com so that we can give your case the attention it deserves and handle it on priority.

We appreciate your patience and thank you for bringing this to our attention.

Best Regards,
Binomo Team.
 
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